Akash K Sugunan profile photo 1 on Tal

Akash K Sugunan

Senior Manager II – Category, Planning & Central Initiatives | Building Shopsy by Flipkart

Bengaluru

6+ years of work experience

Flipkart
Mar 20262 mosPresent

Bengaluru, Karnataka, India

Senior Manager II - Shopsy by Flipkart
Flipkart
Apr 20242 yrsMar 2026

Bengaluru, Karnataka, India

- Led strategic partnerships and fulfilment model transformations (Dropship & MP-FBF), improving delivery efficiency and enhancing seller and customer experience. - Influenced cross-functional teams to drive adoption of tech-enabled fulfilment solutions, reducing customer touch points and improving margins in high-ticket categories. - Launched the 'Do It For Me' program across Furniture & Home, enabling installation services through partnerships with Jeeves and Urban Company. - Implementation of Cash-on-Delivery and 30-Night Trials in Furniture and Mattress categories, improving conversion and customer trust. - Scaled Value-Added Services including warranties and damage protection via partnerships with Cover Genius, OneAssist, and Jeeves. - Driving a China import optimization initiative using an aggregator-based model focused on new product development and sourcing efficiency. - Led supply planning across key categories, while building Python-based tools for SLA benchmarking and pricing insights across platforms. - Launched process automations and dashboards to reduce delivery breaches, returns, and operational costs. - Enhanced supply chain design and introduced hybrid fulfillment models to accelerate service levels and boost conversions. - Implemented pre-dispatch quality programs and collaborated with partners to reduce returns through proactive quality checks and audits. - Consistently recognized as a top performer with multiple awards and high-performance ratings.
Flipkart
Apr 20222 yrs 1 moApr 2024

Bengaluru, Karnataka, India

Indian Institute of Management Nagpur
Mar 20191 yr 1 moMar 2020

Indian Institute of Management Nagpur
Aug 20188 mosMar 2019

OLX Group
Apr 20192 mosMay 2019

Greater Bengaluru Area

• Devised Strategies & Marketing Techniques to improve the performance of OLX in the automobile division • Created a Marketing Plan and conducted demographic Market Research to drive future BTL activities • Led a brand awareness campaign for 3000+ apartments & generated 20+ qualified leads • Improved the end-to-end SOP implementation for retail associates resulting in improved ratings • Worked out an automated incentive system based on the performance of the city & the store • Designed a monthly target for stores to improve and achieve overall target and rating • Proposed Out-of-Home Marketing and advertisement ideas and identified relevant vendors • Liaised with external vendors for partnerships to drive campaigns and other brand awareness activities • Scouted for Retail Store Locations in Bangalore market and facilitated establishing the same.
Rucha Engineers P Ltd
Dec 20182 mosJan 2019

Chhatrapati Sambhajinagar, Maharashtra, India

• Primary and Secondary Market Research for wagon & coach components in Indian Railways Industry • Industry & Product Analysis of components in the railway sector benchmarking with the competitors • Suggestions based on Market Segmentation, Competitor Analysis & growth prospects of the company • Analysis of collaboration opportunities with the major established players in the industry

Education

Indian Institute of Management Nagpur

Master of Business Administration - MBA

Indian Institute of Management Nagpur

20182 yrs2020
Sahyadri College of Engineering & Management

Bachelor of Engineering (BE), Electronics and Communication Engineering

Sahyadri College of Engineering & Management

20114 yrs2015

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Headline

Senior Manager II – Category, Planning & Central Initiatives | Building Shopsy by Flipkart

About

8+ years of techno-functional expertise in Retail & Ecommerce, Product & Category Management, Growth, Channel Strategy, Strategic Partnerships, and Supply Chain Optimization. Results-driven professional with a strong track record in building and scaling high-impact initiatives across Large Appliances, Kitchen Appliances, Apparel, and Home & Furniture. MBA from IIM Nagpur and B.E in Electronics & Communication, specializing in driving bottom-line growth, optimizing operations, and launching customer-centric innovations. Passionate about leveraging tech-driven solutions to enhance customer experience, improve retention, and drive profitability. Skilled at fostering strategic partnerships to create scalable growth and align business objectives with technology and partner ecosystems. A people person and sports fanatic, he loves playing badminton, philosophy, public speaking and content creation. If you want to get in touch, please feel free to drop a mail to p18akashs@iimagpur.ac.in

Location

Bengaluru

Work experience

Senior Manager II at Flipkart, Mar 2026 - Present · 2 mos, Bengaluru, Karnataka, India, Senior Manager II - Shopsy by Flipkart

Senior Manager at Flipkart, Apr 2024 - Mar 2026 · 2 yrs, Bengaluru, Karnataka, India, - Led strategic partnerships and fulfilment model transformations (Dropship & MP-FBF), improving delivery efficiency and enhancing seller and customer experience. - Influenced cross-functional teams to drive adoption of tech-enabled fulfilment solutions, reducing customer touch points and improving margins in high-ticket categories. - Launched the 'Do It For Me' program across Furniture & Home, enabling installation services through partnerships with Jeeves and Urban Company. - Implementation of Cash-on-Delivery and 30-Night Trials in Furniture and Mattress categories, improving conversion and customer trust. - Scaled Value-Added Services including warranties and damage protection via partnerships with Cover Genius, OneAssist, and Jeeves. - Driving a China import optimization initiative using an aggregator-based model focused on new product development and sourcing efficiency. - Led supply planning across key categories, while building Python-based tools for SLA benchmarking and pricing insights across platforms. - Launched process automations and dashboards to reduce delivery breaches, returns, and operational costs. - Enhanced supply chain design and introduced hybrid fulfillment models to accelerate service levels and boost conversions. - Implemented pre-dispatch quality programs and collaborated with partners to reduce returns through proactive quality checks and audits. - Consistently recognized as a top performer with multiple awards and high-performance ratings.

Manager - Growth and Post Purchase at Flipkart, Apr 2022 - Apr 2024 · 2 yrs 1 mo, Bengaluru, Karnataka, India

Coordinator - Corporate Relations & Placements at Indian Institute of Management Nagpur, Mar 2019 - Mar 2020 · 1 yr 1 mo

Executive Member, Placement Committee at Indian Institute of Management Nagpur, Aug 2018 - Mar 2019 · 8 mos

Summer Intern - Marketing & Strategy at OLX Group, Apr 2019 - May 2019 · 2 mos, Greater Bengaluru Area, • Devised Strategies & Marketing Techniques to improve the performance of OLX in the automobile division • Created a Marketing Plan and conducted demographic Market Research to drive future BTL activities • Led a brand awareness campaign for 3000+ apartments & generated 20+ qualified leads • Improved the end-to-end SOP implementation for retail associates resulting in improved ratings • Worked out an automated incentive system based on the performance of the city & the store • Designed a monthly target for stores to improve and achieve overall target and rating • Proposed Out-of-Home Marketing and advertisement ideas and identified relevant vendors • Liaised with external vendors for partnerships to drive campaigns and other brand awareness activities • Scouted for Retail Store Locations in Bangalore market and facilitated establishing the same.

Marketing Consultant at Rucha Engineers P Ltd, Dec 2018 - Jan 2019 · 2 mos, Chhatrapati Sambhajinagar, Maharashtra, India, • Primary and Secondary Market Research for wagon & coach components in Indian Railways Industry • Industry & Product Analysis of components in the railway sector benchmarking with the competitors • Suggestions based on Market Segmentation, Competitor Analysis & growth prospects of the company • Analysis of collaboration opportunities with the major established players in the industry

Education

Master of Business Administration - MBA, Indian Institute of Management Nagpur

Bachelor of Engineering (BE), Electronics and Communication Engineering, Sahyadri College of Engineering & Management

Akash K Sugunan - Senior Manager II in Bengaluru | Tal