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Akanksha Kulkarni

Software Engineer 2 @Dell | Generative AI Engineer | Full Stack Developer | Python | Angular | .NET | Azure OpenAI | LangChain | RAG | Agentic AI | FastAPI

Pune District

3+ years of work experience

Dell Technologies
Feb 20251 yr 5 mosPresent

Software Engineer II | Dell Technologies | GenAI | Python | LangChain | Azure OpenAI • Developed enterprise Generative AI solutions using Python, LangChain, Azure OpenAI, FastAPI, and Retrieval-Augmented Generation (RAG) frameworks to automate business workflows and improve operational efficiency. • Engineered an AI-powered chatbot leveraging RAG pipelines, vector search, prompt engineering, and LLMs, reducing average resolution time by 42% across 3 product teams. • Architected agentic AI workflows for intelligent task routing and automated execution, reducing manual intervention by 35% across supply-chain operations. • Built scalable backend services supporting conversational AI, knowledge retrieval, workflow automation, and enterprise process orchestration. • Integrated enterprise knowledge sources with RAG pipelines to improve response accuracy, contextual relevance, and information accessibility. • Automated CI/CD pipelines across Development, SIT, and Production environments for PCF and KOB platforms, reducing deployment cycles by 40%. • Standardized release-management and deployment workflows, improving software delivery speed and operational consistency. • Developed Splunk dashboards for 3 production applications, enabling proactive monitoring, log analysis, and root-cause investigation. • Improved Mean Time to Resolution (MTTR) by 28% through enhanced observability, alerting, and production-support processes. • Integrated Angular frontend modules with .NET REST APIs and validation frameworks, improving application reliability by 22% across 2 enterprise platforms. • Collaborated with architects, product managers, DevOps engineers, and business stakeholders to deliver scalable AI-powered enterprise solutions. • Applied Python, LangChain, Azure OpenAI, RAG, Agentic AI, Angular, .NET, FastAPI, REST APIs, Splunk, CI/CD, NLP, Prompt Engineering, and Software Engineering best practices to build enterprise AI platforms.
Dell Technologies
Aug 20231 yr 6 mosJan 2025

Software Engineer I | Dell Technologies | Angular | .NET | Full Stack Development • Developed and delivered 12+ production-ready full-stack modules using Angular, .NET, REST APIs, and Oracle SQL across 2 enterprise business platforms. • Engineered scalable frontend and backend features supporting workflow automation, system integration, and business process optimization. • Built responsive Angular interfaces and integrated them with .NET backend services, improving application usability, reliability, and maintainability. • Developed RESTful APIs and business logic components enabling secure communication between enterprise applications and data systems. • Launched an AI-powered chatbot automating internal workflows, handling 60% of routine support requests and reducing monthly ticket volume by 30%. • Integrated AI-driven self-service capabilities to improve operational efficiency and employee productivity. • Designed Grafana dashboards for monitoring 4 microservices, improving observability, operational insights, and performance tracking. • Enabled real-time monitoring and system-health visibility for 3 cross-functional engineering teams. • Streamlined supply-chain automation through platform enhancements and workflow optimization, reducing manual processing effort by 30% across 3 interconnected systems. • Collaborated with product owners, architects, QA teams, and stakeholders to deliver scalable and production-ready enterprise solutions. • Conducted testing, debugging, performance optimization, and production support to improve software quality and platform stability. • Applied Angular, .NET, REST APIs, Oracle SQL, Grafana, AI, Full Stack Development, Agile, and Software Engineering best practices to build scalable enterprise applications.
Dell Technologies
Jun 20223 mosAug 2022

Software Engineer Intern | Dell Technologies | Java | Selenium | Salesforce • Developed and maintained Selenium-based automation frameworks using Java, improving software testing efficiency and reducing manual validation effort across enterprise applications. • Automated 200+ functional, regression, and integration test cases spanning 3 application modules, increasing test coverage and accelerating release cycles. • Designed reusable test scripts, validation workflows, and automation utilities to improve testing consistency and maintainability. • Reduced manual testing effort by 50% through automation of repetitive quality-assurance processes and execution workflows. • Refactored Salesforce Apex test classes across 20+ components, improving code quality, maintainability, and platform stability. • Achieved 85%+ Apex code coverage, ensuring compliance with Salesforce deployment standards and release requirements. • Conducted code reviews, debugging, and defect analysis to identify quality issues and improve application reliability. • Resolved 4 security vulnerabilities identified through Checkmarx scans, strengthening application security and compliance posture. • Collaborated with developers, QA engineers, and business teams to validate requirements, improve test strategies, and ensure successful software releases. • Participated in Agile development activities including sprint planning, testing, defect tracking, and release validation. • Applied Java, Selenium, Salesforce Apex, Test Automation, Quality Assurance, Security Testing, Checkmarx, SDLC, Agile Methodology, and Software Engineering best practices to deliver reliable enterprise applications.

Education

Mksss Cummins College of Engineering for Women

Bachelor of Technology - BTech, Computer Science

Mksss Cummins College of Engineering for Women

20194 yrs2023

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Headline

Software Engineer 2 @Dell | Generative AI Engineer | Full Stack Developer | Python | Angular | .NET | Azure OpenAI | LangChain | RAG | Agentic AI | FastAPI

About

🚀 Software Engineer II | GenAI Engineer | Full Stack Developer passionate about building enterprise-scale AI applications, intelligent automation platforms, and high-performance full-stack solutions. I am a Software Engineer with 3+ years of experience at Dell Technologies delivering Generative AI applications, Full Stack platforms, CI/CD automation solutions, and enterprise workflow systems. My expertise spans Python, Angular, .NET, Azure OpenAI, LangChain, FastAPI, RAG Pipelines, Agentic AI, REST APIs, Splunk, Grafana, and Cloud Technologies. 💡 What I build: • Enterprise GenAI chatbots using Azure OpenAI, LangChain, RAG, and Agentic AI • Full-stack applications using Angular, .NET, Python, FastAPI, and REST APIs • CI/CD automation platforms improving deployment velocity and release reliability • Intelligent workflow automation solutions reducing manual effort and operational costs 📌 Highlights: ✔ Reduced enterprise workflow resolution time by 42% using GenAI chatbots and Retrieval-Augmented Generation (RAG) pipelines ✔ Built agentic AI workflows reducing manual intervention by 35% across supply-chain operations ✔ Compressed deployment cycles by 40% through CI/CD automation across Dev, SIT, and Production environments ✔ Improved MTTR by 28% through Splunk-powered monitoring dashboards and operational observability solutions ✔ Delivered 12+ production-ready modules across enterprise business systems using Angular, .NET, and REST APIs ✔ Automated 60% of routine support queries through AI chatbot implementation, reducing monthly ticket volume by 30% ✔ Achieved 85%+ Salesforce Apex test coverage while resolving security vulnerabilities and improving application quality ✔ Recipient of 8 Dell Inspire Awards and author of a Springer Scopus-indexed research publication Tech Stack: Python | Angular | .NET | FastAPI | LangChain | Azure OpenAI | RAG | Agentic AI | REST APIs | Splunk | Grafana | Azure | AWS | CI/CD | Selenium I’m actively seeking opportunities in Generative AI Engineering, Full Stack Development, AI Platform Engineering, Software Engineering, Intelligent Automation, and Product Development where I can build scalable AI-powered solutions with measurable business impact.

Location

Pune District

Work experience

Software Engineer 2 at Dell Technologies, Feb 2025 - Present · 1 yr 5 mos, Software Engineer II | Dell Technologies | GenAI | Python | LangChain | Azure OpenAI • Developed enterprise Generative AI solutions using Python, LangChain, Azure OpenAI, FastAPI, and Retrieval-Augmented Generation (RAG) frameworks to automate business workflows and improve operational efficiency. • Engineered an AI-powered chatbot leveraging RAG pipelines, vector search, prompt engineering, and LLMs, reducing average resolution time by 42% across 3 product teams. • Architected agentic AI workflows for intelligent task routing and automated execution, reducing manual intervention by 35% across supply-chain operations. • Built scalable backend services supporting conversational AI, knowledge retrieval, workflow automation, and enterprise process orchestration. • Integrated enterprise knowledge sources with RAG pipelines to improve response accuracy, contextual relevance, and information accessibility. • Automated CI/CD pipelines across Development, SIT, and Production environments for PCF and KOB platforms, reducing deployment cycles by 40%. • Standardized release-management and deployment workflows, improving software delivery speed and operational consistency. • Developed Splunk dashboards for 3 production applications, enabling proactive monitoring, log analysis, and root-cause investigation. • Improved Mean Time to Resolution (MTTR) by 28% through enhanced observability, alerting, and production-support processes. • Integrated Angular frontend modules with .NET REST APIs and validation frameworks, improving application reliability by 22% across 2 enterprise platforms. • Collaborated with architects, product managers, DevOps engineers, and business stakeholders to deliver scalable AI-powered enterprise solutions. • Applied Python, LangChain, Azure OpenAI, RAG, Agentic AI, Angular, .NET, FastAPI, REST APIs, Splunk, CI/CD, NLP, Prompt Engineering, and Software Engineering best practices to build enterprise AI platforms.

Software Engineer 1 at Dell Technologies, Aug 2023 - Jan 2025 · 1 yr 6 mos, Software Engineer I | Dell Technologies | Angular | .NET | Full Stack Development • Developed and delivered 12+ production-ready full-stack modules using Angular, .NET, REST APIs, and Oracle SQL across 2 enterprise business platforms. • Engineered scalable frontend and backend features supporting workflow automation, system integration, and business process optimization. • Built responsive Angular interfaces and integrated them with .NET backend services, improving application usability, reliability, and maintainability. • Developed RESTful APIs and business logic components enabling secure communication between enterprise applications and data systems. • Launched an AI-powered chatbot automating internal workflows, handling 60% of routine support requests and reducing monthly ticket volume by 30%. • Integrated AI-driven self-service capabilities to improve operational efficiency and employee productivity. • Designed Grafana dashboards for monitoring 4 microservices, improving observability, operational insights, and performance tracking. • Enabled real-time monitoring and system-health visibility for 3 cross-functional engineering teams. • Streamlined supply-chain automation through platform enhancements and workflow optimization, reducing manual processing effort by 30% across 3 interconnected systems. • Collaborated with product owners, architects, QA teams, and stakeholders to deliver scalable and production-ready enterprise solutions. • Conducted testing, debugging, performance optimization, and production support to improve software quality and platform stability. • Applied Angular, .NET, REST APIs, Oracle SQL, Grafana, AI, Full Stack Development, Agile, and Software Engineering best practices to build scalable enterprise applications.

Undergraduate Intern at Dell Technologies, Jun 2022 - Aug 2022 · 3 mos, Software Engineer Intern | Dell Technologies | Java | Selenium | Salesforce • Developed and maintained Selenium-based automation frameworks using Java, improving software testing efficiency and reducing manual validation effort across enterprise applications. • Automated 200+ functional, regression, and integration test cases spanning 3 application modules, increasing test coverage and accelerating release cycles. • Designed reusable test scripts, validation workflows, and automation utilities to improve testing consistency and maintainability. • Reduced manual testing effort by 50% through automation of repetitive quality-assurance processes and execution workflows. • Refactored Salesforce Apex test classes across 20+ components, improving code quality, maintainability, and platform stability. • Achieved 85%+ Apex code coverage, ensuring compliance with Salesforce deployment standards and release requirements. • Conducted code reviews, debugging, and defect analysis to identify quality issues and improve application reliability. • Resolved 4 security vulnerabilities identified through Checkmarx scans, strengthening application security and compliance posture. • Collaborated with developers, QA engineers, and business teams to validate requirements, improve test strategies, and ensure successful software releases. • Participated in Agile development activities including sprint planning, testing, defect tracking, and release validation. • Applied Java, Selenium, Salesforce Apex, Test Automation, Quality Assurance, Security Testing, Checkmarx, SDLC, Agile Methodology, and Software Engineering best practices to deliver reliable enterprise applications.

Education

Bachelor of Technology - BTech, Computer Science, Mksss Cummins College of Engineering for Women

Akanksha Kulkarni - Software Engineer 2 in Pune District | Tal