Akanksh Joshi profile photo 1 on Tal

Akanksh Joshi

ProductQA@ WNS | PG in Digital Product Design

Delhi

1+ year of work experience

WNS
Jun 20251 yr 1 moPresent

Bengaluru

A leading global business process management company delivering end-to-end services • Own end-to-end testing for conversational AI features and LLM-integrated systems, collaborating with stakeholders to gather requirements and ensure alignment with product goals • Design and execute functional, regression, integration, and performance test plans using Agile methodologies to validate digital product improvements • Identify, document, and track issues in Jira, partnering with product managers and engineers to prioritize fixes and drive sprint planning • Conduct usability and scalability assessments for AI-driven platforms, ensuring alignment with business and end-user requirements • Create and maintain detailed QA documentation and test reports, communicating insights and metrics to technical and non-technical stakeholders • Work cross-functionally with product and design teams to continuously improve testing methodologies and QA coverage
WNS
Apr 20244 mosJul 2024

In the Internship I had made an Azure API connected dashboard in which we can see data for multiple regions and it was made from the support team in WNS which will help them to see the data easily A technology firm focused on innovative digital solutions • Assisted in testing responsive dashboards for internal analytics tools, applying design thinking to improve user experience
enord
Jul 20234 mosOct 2023

I had worked with Enord it was a good experience to work with them and had worked on making the website for them

Education

International Institute of Information Technology Bangalore

PG, Digital product design management

International Institute of Information Technology Bangalore

20241 yr2025

Bachelor of Computer Applications (BCA)

IITM janakpuri

20213 yrs2024

Join Akanksh and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Akanksh Joshi on Tal

Headline

ProductQA@ WNS | PG in Digital Product Design

About

I’m an early-career Product professional working at the intersection of product, engineering, and user experience, with hands-on experience in building and improving Conversational AI and LLM-driven digital products. Currently, I work as a Product QA Associate at WNS, where I contribute to end-to-end testing of AI-powered features, collaborate with cross-functional teams, and ensure products meet both user expectations and business goals. My role involves translating requirements into structured test strategies, identifying usability gaps, and driving continuous product improvement. I have completed my Post Graduate Program in Digital Product Design & Management from IIIT Bangalore, where I built a strong foundation in product thinking, wireframing, and designing scalable, user-centric solutions. I also bring a background in frontend development (React, JavaScript, MERN stack) along with experience in automation, API testing, and analytics, enabling me to bridge the gap between technical execution and product vision. What drives me is building products that are not just functional, but intuitive, scalable, and meaningful—especially in AI-driven ecosystems

Location

Delhi

Work experience

Product QA at WNS, Jun 2025 - Present · 1 yr 1 mo, Bengaluru, A leading global business process management company delivering end-to-end services • Own end-to-end testing for conversational AI features and LLM-integrated systems, collaborating with stakeholders to gather requirements and ensure alignment with product goals • Design and execute functional, regression, integration, and performance test plans using Agile methodologies to validate digital product improvements • Identify, document, and track issues in Jira, partnering with product managers and engineers to prioritize fixes and drive sprint planning • Conduct usability and scalability assessments for AI-driven platforms, ensuring alignment with business and end-user requirements • Create and maintain detailed QA documentation and test reports, communicating insights and metrics to technical and non-technical stakeholders • Work cross-functionally with product and design teams to continuously improve testing methodologies and QA coverage

Frontend Developer at WNS, Apr 2024 - Jul 2024 · 4 mos, In the Internship I had made an Azure API connected dashboard in which we can see data for multiple regions and it was made from the support team in WNS which will help them to see the data easily A technology firm focused on innovative digital solutions • Assisted in testing responsive dashboards for internal analytics tools, applying design thinking to improve user experience

Web Development Intern at enord, Jul 2023 - Oct 2023 · 4 mos, I had worked with Enord it was a good experience to work with them and had worked on making the website for them

Education

PG, Digital product design management, International Institute of Information Technology Bangalore

Bachelor of Computer Applications (BCA), IITM janakpuri