Ajita Agrawal profile photo 1 on Tal

Ajita Agrawal

Product @ Airtel | AI, Search & Personalization | Turning Data into Better Product Experiences | Ex-Spyne, Shiprocket

Bengaluru

3+ years of work experience

Airtel Digital
Jul 20251 yr 3 mosPresent

Bengaluru, Karnataka, India

- Led the implementation of ML-powered semantic search and vector similarity-based recommendations, driving Search CRSS to ~58% across Xstream Play. - Revamped Xstream Play search from a rail-based to a grid-based discovery experience, increasing Search Tab engagement to ~16% of users. - Built and optimized intelligent query autocomplete and autosuggest experiences, driving an ~8% uplift in autosuggest engagement. - Increased search-driven content consumption by 10% through personalized ranking, experimentation, and content boosting based on popularity, recency, and consumption behavior. - Owned the end-to-end IPTV Hybrid Banner discovery and personalization experience, improving CTR from 7% to 34% through visual skip logic and personalized discovery. - Managed the rollout of Conversational Search and drove continuous A/B experimentation, user behavior analysis, and engagement tracking across discovery journeys to identify friction and optimize the post-launch experience.
Spyne
Jan 20257 mosJul 2025

Gurugram, Haryana, India

- Launched Spyne GPT, an AI assistant using LLMs and NL2SQL for natural-language data querying, reducing query resolution time by 99.9%. - Designed and shipped Common Iframe, a visual delivery layer integrating images, 360° spins, and videos, reducing delivery SLA by 99.65% and enabling upsell opportunities. - Embedded CRM capture, engagement analytics, and media scoring into the platform, contributing to a 22% lift in lead conversion. - Rolled out AI-powered image scoring for QC teams to automatically flag poor uploads, reducing manual review effort by 85% across 50K+ media items. - Built automated dashboards and product workflows across 5+ functions, improving decision-making efficiency and reducing manual operational effort.
Switch to Product
Mar 20246 mosAug 2024

Shiprocket
Feb 20241 yrJan 2025

Gurugram, Haryana, India

- Co-led Shiprocket CoPilot, an agentic AI assistant that brought seller query resolution from hours to near real time, serving 30K+ sellers. - Built KAM Assist on ICRM using NL2SQL and a curated business glossary, reducing query response time by 99% across 100+ predefined metrics. - Conducted user research and query heatmap analysis to identify high-value automation opportunities, reducing manual effort by 15%. - Established UAT and performance tracking frameworks that informed feature rollouts and increased beta adoption by 10%. - Championed agentic workflows across cross-functional tools, aligning backend infrastructure and frontend experiences to improve internal adoption.
GeeksforGeeks
Jul 20237 mosJan 2024

Noida, Uttar Pradesh, India

- Migrated core application services from PHP to Django, improving performance by 30% and maintainability. - Improved transactional communication pipelines by increasing processing speed by 40% and uptime by 15%.

Ajita’s AI Stack

claude code
claude code
cursor
cursor
langchain
langchain
langgraph
langgraph
mcp
mcp
openai
openai

Education

Dr. A.P.J. Abdul Kalam Technical University

Bachelor's of Technology, IT

Dr. A.P.J. Abdul Kalam Technical University

20204 yrs2024
Girls'​ High School & College, Allahabad

Intermediate, PCM

Girls'​ High School & College, Allahabad

200515 yrs2020

Join Ajita and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Ajita Agrawal on Tal

Headline

Product @ Airtel | AI, Search & Personalization | Turning Data into Better Product Experiences | Ex-Spyne, Shiprocket

About

Product Manager with 2+ years of experience building AI-powered products across consumer and B2B platforms. Currently at Airtel Xstream Play, working on Search, Personalization & Discovery across OTT and IPTV. I’ve worked on semantic search, recommendations, query autosuggestions, personalized ranking and conversational search, with impact including ~61% Search CRSS, 10% higher search-driven content consumption and 7%→34% improvement in IPTV banner CTR. Previously at Spyne and Shiprocket, I built and launched AI products including Spyne GPT, AI-powered QC, NL2SQL solutions and Shiprocket CoPilot, an agentic AI assistant serving 30K+ sellers. I enjoy taking products from 0→1, solving ambiguous user problems through data and experimentation, and working closely with engineering and design to turn ideas into products that scale. 𝐅𝐨𝐜𝐮𝐬: AI • Search • Personalization • Product Discovery • GenAI • Consumer Products

Location

Bengaluru

AI stack

claude code

cursor

langchain

langgraph

mcp

openai

Work experience

Associate Product Manager (Airtel Xstream Play OTT & IPTV) at Airtel Digital, Jul 2025 - Present · 1 yr 3 mos, Bengaluru, Karnataka, India, - Led the implementation of ML-powered semantic search and vector similarity-based recommendations, driving Search CRSS to ~58% across Xstream Play. - Revamped Xstream Play search from a rail-based to a grid-based discovery experience, increasing Search Tab engagement to ~16% of users. - Built and optimized intelligent query autocomplete and autosuggest experiences, driving an ~8% uplift in autosuggest engagement. - Increased search-driven content consumption by 10% through personalized ranking, experimentation, and content boosting based on popularity, recency, and consumption behavior. - Owned the end-to-end IPTV Hybrid Banner discovery and personalization experience, improving CTR from 7% to 34% through visual skip logic and personalized discovery. - Managed the rollout of Conversational Search and drove continuous A/B experimentation, user behavior analysis, and engagement tracking across discovery journeys to identify friction and optimize the post-launch experience.

Associate Product Manager at Spyne, Jan 2025 - Jul 2025 · 7 mos, Gurugram, Haryana, India, - Launched Spyne GPT, an AI assistant using LLMs and NL2SQL for natural-language data querying, reducing query resolution time by 99.9%. - Designed and shipped Common Iframe, a visual delivery layer integrating images, 360° spins, and videos, reducing delivery SLA by 99.65% and enabling upsell opportunities. - Embedded CRM capture, engagement analytics, and media scoring into the platform, contributing to a 22% lift in lead conversion. - Rolled out AI-powered image scoring for QC teams to automatically flag poor uploads, reducing manual review effort by 85% across 50K+ media items. - Built automated dashboards and product workflows across 5+ functions, improving decision-making efficiency and reducing manual operational effort.

Product Management Fellowship at Switch to Product, Mar 2024 - Aug 2024 · 6 mos

Product Intern at Shiprocket, Feb 2024 - Jan 2025 · 1 yr, Gurugram, Haryana, India, - Co-led Shiprocket CoPilot, an agentic AI assistant that brought seller query resolution from hours to near real time, serving 30K+ sellers. - Built KAM Assist on ICRM using NL2SQL and a curated business glossary, reducing query response time by 99% across 100+ predefined metrics. - Conducted user research and query heatmap analysis to identify high-value automation opportunities, reducing manual effort by 15%. - Established UAT and performance tracking frameworks that informed feature rollouts and increased beta adoption by 10%. - Championed agentic workflows across cross-functional tools, aligning backend infrastructure and frontend experiences to improve internal adoption.

SDE Intern at GeeksforGeeks, Jul 2023 - Jan 2024 · 7 mos, Noida, Uttar Pradesh, India, - Migrated core application services from PHP to Django, improving performance by 30% and maintainability. - Improved transactional communication pipelines by increasing processing speed by 40% and uptime by 15%.

Education

Bachelor's of Technology, IT, Dr. A.P.J. Abdul Kalam Technical University

Intermediate, PCM, Girls'​ High School & College, Allahabad

Public links

ajita.my.canva.site: https://ajita.my.canva.site/portfolio