Headline

Senior IT support Analyst/ Cloud Infrastructure engg

About

Graduated with a Bachelor of Technology in Computer Science and Engineering from Indira Gandhi Institute of Technology (IGIT), Sarang, and holds a Diploma in Computer Science Engineering from Uma Charan Pattnaik Engineering School. Most recently served as an IT Analyst at RSM US LLP, contributing to incident management and leveraging analytical skills to support IT operations. Previous roles include positions at LTIMindtree, Accenture, Wipro, and Tech Mahindra, where responsibilities spanned IT support, cloud infrastructure, and major incident management. Skilled in incident management, major incident management, and analytical tasks, with a strong focus on optimizing IT help desk operations and maintaining service levels.

Location

Bengaluru

Work experience

IT Analyst at RSM US LLP, Jun 2025 - Apr 2026 · 11 mos

Cloud infrastructure and management Engg. at LTIMindtree, Feb 2024 - Mar 2025 · 1 yr 2 mos, India

Software application technical support engineer at Accenture, Aug 2022 - Dec 2023 · 1 yr 5 mos, Bengaluru, Karnataka, India

Technical Support Specialist at Wipro, Dec 2021 - Apr 2022 · 5 mos, Hybrid

IT Support Specialist at Tech Mahindra, Oct 2020 - Oct 2021 · 1 yr 1 mo, Kolkata, West Bengal, India

Education

Bachelor of Technology - BTech, Computer science and engineering, Indira Gandhi Institute of Technology (IGIT), Sarang

Diploma, Computer science engg, Uma charan pattnaik engg. school