Headline

Attended Sridev suman University | B.Com Graduate | Customer Support & Data Analysis | Excel | Finance Enthusiast | IELTS 7.5

About

I am a motivated and detail-oriented B.Com graduate with hands-on experience in customer support and operations. I have developed strong communication and problem-solving skills through my internship experience, where I handled customer queries and contributed to maintaining high satisfaction levels. I have a keen interest in finance, data analysis, and business operations. I am skilled in Microsoft Excel, financial basics, and research, and I am continuously working on improving my technical and analytical abilities. I am currently seeking entry-level opportunities in customer support, finance, or data-related roles where I can contribute effectively while gaining valuable industry experience. Key Skills: • Customer Support & Communication • Data Analysis (Excel) • Financial Basics & Account Reconciliation • Problem Solving & Team Collaboration I am open to learning, growing, and taking on new challenges in a professional environment.

Location

Haridwar

Work experience

Customer Support Specialist at Alice Group, Mar 2025 - Apr 2025 · 2 mos, Assisted with customer inquiries and maintained satisfaction. Applied communication and analytical skills in day-to-day operations. Gained exposure to professional work culture and customer service.

Intern at Hemkund Enginnering, Aug 2023 - Oct 2023 · 3 mos, Supported day-to-day operational and administrative activities.

Education

Bachelor of Commerce - BCom, Accounting and Finance, Sri Dev Suman Uttarakhand University (SDSUV)

B.com, Business Administration and Management, General, Sri Dev Suman Uttarakhand University (SDSUV)