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Ajay Yadav

Chief of Staff, Technology | Quince | ex-Swiggy

Bengaluru

17+ years of work experience

Quince
Jun 20264 mosPresent

Bengaluru, Karnataka, India

Swiggy
Oct 20223 yrs 9 mosJun 2026

Bengaluru, Karnataka, India

Head of the Program Management function at Swiggy. Responsible for e2e planning and execution of all product/tech led projects across all business units.
Swiggy
Apr 20193 yrs 6 mosSep 2022

Bengaluru, Karnataka, India

Schneider Electric
Jan 20181 yr 4 mosApr 2019

Bengaluru Area, India

Program manager for global IT service desk transformation & ServiceNow Platform Owner. Responsible for program management, platform road-map, architecture, governance, and innovations around this ecosystem. Areas of innovation - analytics/BI, automation/RPA, self-service kiosks, virtual agents & AI, preventive problem management, self heal. Also responsible for digitising services for other global functions (HR, Finance, Purchasing etc.).
Schneider Electric
Sep 20161 yr 4 mosDec 2017

Bengaluru, Karnataka, India

Program Manager for the implementation & roll out of a low code platform (OutSystems) for Global digital teams of Schneider Electric to improve business agility & digital innovation. The platform enabled our engineering team to build custom web/mobile applications much faster than traditional technology. Managed all phases - platform evaluation, purchase, implementation, global roll out and change management & capability setup. In 1 year we trained 100+ developers internally & built 20+ business applications. The program resulted into the creation of a new practice for low code development, which disrupted the speed of app development & cost of maintenance. As a part of this program, I also lead the design & build of global solutions for IT4IT leveraging this low code platform - Ideas management, Digital Demand Management, Portfolio & Project Management, Financial management.
Schneider Electric
May 20161 yr 4 mosAug 2017

Bengaluru, Karnataka, India

Managed a team of Business Analysts for custom application development projects.
MindTree Ltd.
May 20124 yrsApr 2016

Bangalore, India

Last Role: Product Owner for the Global Employee Mobile Apps Program of one of the Top 3 FMCG companies in the world on Salesforce platform. Defined & built 6 employee mobile apps in a year on Salesforce. Worked closely with user experience & change management team to improve adoption as per program KPIs. Previous roles: - Product Owner for Mindtree's Credit processing product for corporate loan origination. - Business Analyst for a banking customer, worked on multiple projects - Commercial Loan origination, Customer dashboard & service application for customer care centre, and business process re-engineering - Other short stints in Project management, Presales, Account research, Digital Banking COE.
L&T Infotech
Jun 20073 yrsMay 2010

Mumbai Metropolitan Region

Worked on the end to end development of payment system for a leading financial services provider in Nordic region, the system handles 94% of all the household transactions in Denmark. - Component level design based on SOA, Pattern definition, Low level design - Coding in J2EE, Middleware & Application Servers: Websphere Application Server, Websphere Portal Server, Websphere MQ, SAS, Tivoli Workload scheduler, DB2 - Asisted business analysts for analyzing requirements for some modules - Responsible for Release Management and Knowledge Management for the project - Developed and employed new unit testing strategy which reduced the testing efforts

Education

Indian Institute of Management, Kozhikode

MBA (PGDM), Finance, General

Indian Institute of Management, Kozhikode

20102 yrs2012
INSEAD

Leading Yourself and Others & Strategy in Turbulent Times, Organizational Leadership

INSEAD

20182018

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Headline

Chief of Staff, Technology | Quince | ex-Swiggy

About

Program management leader with 15 years of experience in technology & general management, with a strong track record in defining and operationalizing planning and execution frameworks for high-growth product/tech organizations. Adept at aligning strategy and annual operating plans with high-ROI product roadmaps, and navigating the nuances of the product/tech lifecycle to drive measurable improvements in execution speed and effectiveness. Proven builder of high-performing teams and functions from the ground up, combining strong talent density with effective processes and scalable tools. Experienced in leading global teams and orchestrating cross-functional execution to deliver on commitments to executive leadership. Passionate about strategy, execution, problem-solving, and user experience, with a reputation for bringing structure and clarity to ambiguous, high-stakes environments while balancing competing priorities.

Location

Bengaluru

Work experience

Chief of Staff (Tech) at Quince, Jun 2026 - Present · 4 mos, Bengaluru, Karnataka, India

AVP Program Management at Swiggy, Oct 2022 - Jun 2026 · 3 yrs 9 mos, Bengaluru, Karnataka, India, Head of the Program Management function at Swiggy. Responsible for e2e planning and execution of all product/tech led projects across all business units.

Director - Program Management at Swiggy, Apr 2019 - Sep 2022 · 3 yrs 6 mos, Bengaluru, Karnataka, India

Program Manager & Platform Owner - ServiceNow at Schneider Electric, Jan 2018 - Apr 2019 · 1 yr 4 mos, Bengaluru Area, India, Program manager for global IT service desk transformation & ServiceNow Platform Owner. Responsible for program management, platform road-map, architecture, governance, and innovations around this ecosystem. Areas of innovation - analytics/BI, automation/RPA, self-service kiosks, virtual agents & AI, preventive problem management, self heal. Also responsible for digitising services for other global functions (HR, Finance, Purchasing etc.).

Program Manager - Low code Platform at Schneider Electric, Sep 2016 - Dec 2017 · 1 yr 4 mos, Bengaluru, Karnataka, India, Program Manager for the implementation & roll out of a low code platform (OutSystems) for Global digital teams of Schneider Electric to improve business agility & digital innovation. The platform enabled our engineering team to build custom web/mobile applications much faster than traditional technology. Managed all phases - platform evaluation, purchase, implementation, global roll out and change management & capability setup. In 1 year we trained 100+ developers internally & built 20+ business applications. The program resulted into the creation of a new practice for low code development, which disrupted the speed of app development & cost of maintenance. As a part of this program, I also lead the design & build of global solutions for IT4IT leveraging this low code platform - Ideas management, Digital Demand Management, Portfolio & Project Management, Financial management.

Manager - Business Analyst Team at Schneider Electric, May 2016 - Aug 2017 · 1 yr 4 mos, Bengaluru, Karnataka, India, Managed a team of Business Analysts for custom application development projects.

Product Owner/Business Analyst at MindTree Ltd., May 2012 - Apr 2016 · 4 yrs, Bangalore, India, Last Role: Product Owner for the Global Employee Mobile Apps Program of one of the Top 3 FMCG companies in the world on Salesforce platform. Defined & built 6 employee mobile apps in a year on Salesforce. Worked closely with user experience & change management team to improve adoption as per program KPIs. Previous roles: - Product Owner for Mindtree's Credit processing product for corporate loan origination. - Business Analyst for a banking customer, worked on multiple projects - Commercial Loan origination, Customer dashboard & service application for customer care centre, and business process re-engineering - Other short stints in Project management, Presales, Account research, Digital Banking COE.

Software Engineer at L&T Infotech, Jun 2007 - May 2010 · 3 yrs, Mumbai Metropolitan Region, Worked on the end to end development of payment system for a leading financial services provider in Nordic region, the system handles 94% of all the household transactions in Denmark. - Component level design based on SOA, Pattern definition, Low level design - Coding in J2EE, Middleware & Application Servers: Websphere Application Server, Websphere Portal Server, Websphere MQ, SAS, Tivoli Workload scheduler, DB2 - Asisted business analysts for analyzing requirements for some modules - Responsible for Release Management and Knowledge Management for the project - Developed and employed new unit testing strategy which reduced the testing efforts

Education

MBA (PGDM), Finance, General, Indian Institute of Management, Kozhikode

Leading Yourself and Others & Strategy in Turbulent Times, Organizational Leadership, INSEAD