Headline

Senior Engineering Manager @ Chargebee | Building Checkout, Pricing & Hosted Pages for Global Brands | Ex-Oracle, IBM

About

I'm an engineering leader passionate about building platforms and consumer experiences that drive meaningful business outcomes. At Chargebee, I lead 15+ engineers across multiple teams, building hosted pages, pricing infrastructure, and checkout experiences that power growth for thousands of global brands. What motivates me: Solving complex technical challenges in ways that directly translate to customer success and revenue impact. From improving mobile transaction reliability to enabling dynamic pricing experiments, I believe great engineering should make businesses more agile, scalable, and customer-centric. My leadership philosophy: → Build scalable platforms, not just features — enabling teams to ship faster and grow with confidence → Data over opinions — leveraging metrics to guide decisions and investments → Simplify with intent — consolidating fragmented systems into unified, extensible architectures → Scale through people — developing leaders and building high-performing, autonomous teams Recent impact: • Led pricing platform evolution, enabling risk-free pricing experimentation for SaaS teams • Directed architecture improvements that reduced mobile transaction failures and improved reliability • Delivered next-generation checkout adopted by hundreds of enterprise customers • Consolidated multiple checkout versions into a unified, scalable platform • Partner with executive leadership to align technology strategy with business growth Experience highlights: • B2B SaaS platforms (Chargebee - current) • Healthcare technology transformation (Oracle Health / Cerner) • Global retail systems (IKEA, US retail giants at IBM) • Consumer technology scale (Apple at Infosys) I thrive at the intersection of technology and strategy — leading teams that balance innovation, scalability, and operational excellence. Always happy to connect with fellow engineering and product leaders to share ideas on building impactful platforms. Specialties: Platform Engineering · Pricing Infrastructure · Consumer Experience · Engineering Leadership · Organizational Scaling · Checkout & Payments · Technical Strategy · Business Alignment · SaaS Growth

Location

Bengaluru

AI stack

claude code

claude

codex

cursor

gemini

grok

Work experience

Senior Engineering Manager at Chargebee, Jul 2022 - Present · 4 yrs 2 mos, Bengaluru, Karnataka, India, Leading engineering organization of 15+ engineers building a hosted pages and pricing platform for a global B2B SaaS provider supporting thousands of enterprise customers. Focused on scalable platform development, pricing innovation, and business alignment. **Strategic Impact:** * Drive quarterly technology roadmaps to align engineering with company strategy * Led architectural improvements for payment reliability, enhancing mobile transaction success * Directed development of next-gen checkout adopted by hundreds of enterprise customers * Reduced customer-reported incidents, improving platform stability and experience **Pricing Platform & Growth:** * Inherited and scaled a flexible pricing platform supporting granular, composable pricing for SaaS businesses * Enabled controlled, risk-free pricing experiments without engineering dependency * Integrated the platform into the broader product suite to accelerate go-to-market agility **Organizational Leadership:** * Consolidated legacy checkout systems into a unified, scalable architecture * Accelerated cross-functional integration through platform enhancements * Scaled teams from ground up with a focus on retention, autonomy, and delivery * Manage vendor partnerships to support platform reliability and compliance **Innovation & Excellence:** * Introduced AI-powered knowledge tools, reducing support overhead * Delivered significant infrastructure cost optimizations * Led PCI compliance efforts across the platform * Established structured onboarding, reducing time-to-productivity for new engineers

Engineering Manager at Cerner Corporation, Mar 2019 - Jul 2022 · 3 yrs 5 mos, Bengaluru, Karnataka, India, Led a team of 12 software engineers driving automation, platform reliability, and AIOps initiatives for a global healthcare platform supporting over 250 hospital systems. Focused on fostering engineering excellence, building scalable systems, and collaborating across functions to deliver business value. Key leadership focus areas: * Guided efforts to establish an RPA Center of Excellence to streamline operational workflows and explore automation opportunities at scale * Oversaw development of internal tools aimed at improving system observability and enabling more proactive issue detection * Partnered with product and infrastructure teams to enhance engineering portal performance, resulting in a significantly improved developer experience * Provided architectural direction for building early-stage AIOps capabilities, applying machine learning to strengthen system health monitoring and incident response * Championed the transition towards microservices to improve system modularity, scalability, and team autonomy

Senior Consultant at IBM, Apr 2016 - Mar 2019 · 3 yrs, Bengaluru Area, India, * Architected enterprise content management solutions for a global home furnishing leader and a major US retail chain, reducing content creation and management time by 30%. * Led a team of five engineers to develop REST services with flexible, generic APIs, enabling multiple internal consumers to integrate without the need for custom-built clients. * Built an automated link verification framework for the home furnishing client's CMS, reducing manual verification effort by 80%. * Implemented WYSIWYG content templates for the US retail giant, enabling real-time previews and significantly reducing revision cycles.

Fatwire CMS Tech Lead at Infosys Ltd. at Apple, Feb 2014 - Apr 2016 · 2 yrs 3 mos, Sunnyvale, CA, Designed and Implemented Content Management system for Apple Products reservation system on launch.

Enterprise Search Developer at Infosys Ltd. at Cisco, Jan 2013 - Jan 2014 · 1 yr 1 mo, San Jose, CA, This project involved a new implementation of a Search Engine for all Cisco WebSites.

Software Engineer at Infosys, Jun 2010 - Feb 2013 · 2 y 8 mo, Bengaluru

Education

Guru Gobind Singh Indraprastha University