---
title: "Ajay Juneja - Cloud Support Engineer in Delhi | Tal"
description: "Meet Ajay Juneja, Cloud Support Engineer at AWS with expertise in cloud support. based in Delhi."
image: "https://tal.club/meet/ajay-43/share-image"
---

# Ajay Juneja on Tal

## Headline

Cloud Support Engineer at AWS with expertise in cloud support\.

## About

As a computer science graduate, I have always been passionate about staying up\-to\-date with new technologies and using my curiosity to explore the latest advancements in the field\. My work experience includes working with Salesforce CRM for about a year, which helped me develop a keen eye for detail and a deep understanding of customer relationship management\. Currently, I am working with Amazon and am constantly challenging myself to learn and grow in this fast\-paced and dynamic environment\. I thrive in a collaborative and team\-oriented atmosphere and am committed to delivering the highest quality work possible\. With my technical expertise and passion for innovation, I am eager to contribute to any project or team I am a part of\. Whether it's developing new software solutions or tackling complex technical challenges, I am always eager to roll up my sleeves and get to work\.

## Location

Delhi

## Work experience

Cloud Support Engineer at Amazon Web Services \(AWS\), Jul 2022 \- Present · 4 yrs 1 mo, Banglore, As an Cloud Support Engineer at Amazon indulged in conduction of in\-depth troubleshooting and root cause analysis, enabling swift resolution of complex technical issues and minimizing downtime for clients critical applications and delivering comprehensive cloud support to clients, ensuring optimal performance, security, and scalability of their AWS infrastructure\.

Associate Success Agent at Salesforce, Sep 2021 \- Jul 2022 · 11 mos, India, As an Associate Success Agent at Salesforce, I had the opportunity to work with some of the best minds in the customer relationship management industry\. During my one\-year tenure, I learned a great deal about how to build strong relationships with customers and how to deliver top\-notch customer service\. In this role, I was responsible for providing technical support to Salesforce customers and ensuring that they were able to use the platform effectively to meet their business needs\. This involved troubleshooting technical issues, providing guidance on product features and functionality, and proactively identifying areas for improvement\. I was also responsible for monitoring customer satisfaction and ensuring that their feedback was heard and acted upon\. This helped me develop a deep understanding of customer needs and how to deliver a great customer experience\. Overall, my experience at Salesforce was incredibly rewarding, and I am grateful for the opportunity to have worked with such an amazing team of professionals\. The skills and knowledge I gained during my time there have been invaluable in my professional development, and I look forward to continuing to apply them in my future endeavors\.

## Education

Bachelor of Technology \- BTech, Computer Science, Bhagwan Parshuram Institute of Technology

High School Diploma, Science, Vijaya High School

[View the original profile](https://tal.club/meet/ajay-43)

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