---
title: "Ajay Gaikwad - Order Manager in Pune Division | Tal"
description: "Meet Ajay Gaikwad, Change Management, Order manager, Demand Manager, SAP procurement, Incident management, PMO Analyst / Project Coordinator, based in Pune Division."
image: "https://tal.club/meet/ajay-31/share-image"
---

# Ajay Gaikwad on Tal

## Headline

Change Management, Order manager, Demand Manager, SAP procurement, Incident management, PMO Analyst / Project Coordinator,

## About

tech mahindra

## Location

Pune Division

## Work experience

Order Manager at T\-systems India Private Limited, Jul 2022 \- Present · 4 yrs, Pune District, Maharashtra, India

Service Desk Engineer at MphasiS an HP Company, Jun 2011 \- Present · 15 yrs 1 mo

System Engineer at Tech Mahindra, Jan 2017 \- Jul 2022 · 5 yrs 7 mos, Pune District, Maharashtra, India

Service Desk Engineer at Mphasis, Jun 2011 \- Jun 2016 · 5 yrs 1 mo, Pune District, Maharashtra, India,  Creating and managing incidents using tools like Service Center and Service now  Responsible for providing technical support to the users over telephone, email, chat  Responsible for timely follow ups and troubleshooting the issue remotely\.  Responsible to route the non\-supported incidents to the appropriate queues  Responsible for attending the CMS in absence of the queue manager and sending reports as per requested for smooth processing of the queue  Responsible for providing direction to build the ability of the junior staff\.

Technical Support at IBM Global Process Services, Feb 2010 \- Jun 2011 · 1 yr 5 mos

## Education

High School, DON BOSCO HIGH SCHOOL PUNE

Bachelor of Commerce \- BCom, People Education Societys Dr\. Ambedkar College of Arts &amp; Commerce,Yerwada, Pune 6\.

[View the original profile](https://tal.club/meet/ajay-31)

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