---
title: "Aishwarya Kodgi A - Associate Consultant in Mangaluru | Tal"
description: "Meet Aishwarya Kodgi A, Associate Consultant at Capgemini based in Mangaluru. AI stack includes Microsoft Copilot."
image: "https://tal.club/meet/aishwarya-kodgi-a/share-image"
---

# Aishwarya Kodgi A on Tal

## Headline

Associate Consultant at Capgemini

## About

As a Technical Specialist, I excel in applying ITIL frameworks and leveraging ITSM tools like ServiceNow and Zendesk to optimize IT service management\. My role is pivotal in managing service restoration processes during major global incidents, ensuring 100% resolution within service level agreements \(SLAs\)\. With a strong background in retail systems and POS technologies, I bring robust troubleshooting and problem\-solving skills to every challenge\. My expertise also spans DCN processing, AS400 systems, Active Directory, Cisco Meraki, RDC and BI Dashboard\. Coupled with my strong communication and team leadership abilities, I effectively lead projects, conduct thorough ticket queue audits, and drive continuous improvements in system performance\.

## Location

Mangaluru

## AI stack

Microsoft Copilot

## Work experience

Associate Consultant at Capgemini, Apr 2025 \- Present · 1 yr 6 mos, Bengaluru, Karnataka, India, EMEA Co\-ordinator

Senior Analyst at Capgemini, Apr 2024 \- Apr 2025 · 1 yr 1 mo, Bengaluru, As a Technical Specialist, I excel in applying ITIL frameworks and leveraging ITSM tools like ServiceNow and Zendesk to optimize IT service management\. My role is pivotal in managing service restoration processes during major global incidents, ensuring 100% resolution within service level agreements \(SLAs\)\. With a strong background in retail systems and POS technologies, I bring robust troubleshooting and problem\-solving skills to every challenge\. My expertise also spans DCN processing, AS400 systems, Active Directory, Cisco Meraki, RDC and BI Dashboard\. Coupled with my strong communication and team leadership abilities, I effectively lead projects, conduct thorough ticket queue audits, and drive continuous improvements in system performance

Analyst at Capgemini, Sep 2022 \- Apr 2024 · 1 yr 8 mos, Bengaluru, Karnataka, India

Intern at Capgemini, Apr 2022 \- Jun 2022 · 3 mos, Mangaluru, Karnataka, India

Cyber Security and Ethical Hacking at Dlithe Consultancy Services Pvt Ltd, Aug 2021 \- Sep 2021 · 2 mos

## Education

Bachelor of Engineering \- BE, Information Science, Sahyadri College of Engineering & Management

[View the original profile](https://tal.club/meet/aishwarya-kodgi-a)

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