Headline

Product Focused QA Engineer at CRED

About

Product-Focused QA Engineer with 4+ years of experience in fintech and product-led organizations, contributing to 0→1 product launches, product quality, and customer-centric problem solving. Experienced in product discovery, requirement analysis, PRD writing, user journey mapping, KPI definition, Mixpanel analytics, Agile delivery, UAT, release planning, and collaborating with Product, Engineering, Design, and Operations teams to deliver high-quality customer experiences. My QA background enables me to bridge customer needs, business goals, and engineering execution while ensuring products are scalable, reliable, and user-centric. Experienced across Web, Mobile Apps, APIs, GTM websites, campaigns, cross-browser testing, production validation, and automation (Maestro & Selenium) gives me a strong technical foundation to partner effectively with engineering teams and ship high-quality products. Passionate about building impactful products through data-driven decision making, customer empathy, cross-functional collaboration, and a strong product mindset.

Location

Bengaluru

AI stack

claude

lovable

ChatGPT

Figma Make

Work experience

QA engineer at CRED, Apr 2023 - Apr 2026 · 3 y, Indiranagar, ENGINEER | CRED Alongside quality engineering, partnered with Product, Design, Engineering, and Operations to shape and deliver customer-facing features—from requirements and 0→1 launches to workflow improvements and post-launch validation. PRODUCT CONTRIBUTIONS 1. Contributed to 0→1 product launches across requirements, backlog refinement, acceptance criteria, UAT, and release readiness. 2. Analyzed customer journeys, business requirements, and feature workflows to identify gaps, edge cases, and product improvement opportunities. 3. Used defect patterns, workflow observations, and production data to identify recurring issues, support root-cause analysis, and inform product improvements. QUALITY ASSURANCE ENGINEERING 1. Automated 1,500+ regression test cases using Maestro, reducing manual effort and improving release confidence. 2. Led release validation, production sign-offs, post-launch monitoring, and defect triaging across product releases. 3. Mentored junior QA engineers and contributed to QA and release process improvements.

Associate Exploratory Tester at Moolya, Jan 2022 - Apr 2023 · 1 yr 4 mos, Collaborated with Product Managers, Designers, and Engineering teams to translate business requirements into high-quality product experiences by validating customer workflows, refining feature behavior, and supporting successful feature launches. Defined and executed end-to-end validation strategies based on product requirements, ensuring functional accuracy and a seamless user experience across releases. Performed Functional, Web, Device, Sanity, Regression, and Exploratory testing throughout Agile development cycles, proactively identifying usability gaps, edge cases, and potential release risks. Managed the end-to-end defect lifecycle by prioritizing issues based on business and customer impact, partnering with engineering teams on resolution, and sharing quality insights to support release readiness and continuous product improvements.

Junior Analyst at Quess Corp Limited, Sep 2021 - Jan 2022 · 5 mos, Responsible for Risk and Fraud Management Responsible for investigating the merchants with respect to risk analysis and policies. Eliminating the fraud transactions within predefined SLA’s and deadlines.

Intern at AIRobotica Services Pvt. Ltd., Sep 2020 - Oct 2020 · 2 mos

Education

Bachelor of Technology - BTech, Engineering, CMR University

PCMB (PUC), Pre-University, Mount Carmel College, Palace Rd, Bengaluru

Public links

aishwarya-john.lovable.app: https://aishwarya-john.lovable.app/