Ahmed Shaikh profile photo 1 on Tal

Ahmed Shaikh

Currently Working but Looking for job change

Mumbai

6+ years of work experience

Tech Mahindra
Dec 202410 mosSep 2025

Mumbai, Maharashtra, India

Handled customer queries and escalations with professionalism. Delivered efficient resolutions while maintaining quality standards. Collaborated with internal teams to enhance customer experience.
Teleperformance Global Services
Feb 20249 mosOct 2024

Mumbai, Maharashtra, India

QUADRIFIC MEDIA PRIVATE LIMITED
Mar 20228 mosOct 2022

Mumbai, Maharashtra, India

Accenture Solutions Pvt. Ltd.
May 20192 yrs 10 mosFeb 2022

Navi Mumbai, Maharashtra, India

Reviewed and moderated digital content to ensure compliance with company policies. Maintained accuracy and quality under strict deadlines. Collaborated with teams to improve moderation processes.
Wipro
Aug 20171 yr 4 mosNov 2018

Navi Mumbai, Maharashtra, India

Handled insurance claims and customer queries efficiently. Ensured accurate documentation and timely resolution. Delivered excellent customer service.

Education

Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

Undergraduate, Liberal Arts and Sciences/Liberal Studies

Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

20122 yrs2014

SSC (X)

NIOS

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Headline

Currently Working but Looking for job change

Location

Mumbai

Work experience

Senior Customer Service Representative at Tech Mahindra, Dec 2024 - Sep 2025 · 10 mos, Mumbai, Maharashtra, India, Handled customer queries and escalations with professionalism. Delivered efficient resolutions while maintaining quality standards. Collaborated with internal teams to enhance customer experience.

Customer Service Representative at Teleperformance Global Services, Feb 2024 - Oct 2024 · 9 mos, Mumbai, Maharashtra, India

Email Support at QUADRIFIC MEDIA PRIVATE LIMITED, Mar 2022 - Oct 2022 · 8 mos, Mumbai, Maharashtra, India

Content Moderator at Accenture Solutions Pvt. Ltd., May 2019 - Feb 2022 · 2 yrs 10 mos, Navi Mumbai, Maharashtra, India, Reviewed and moderated digital content to ensure compliance with company policies. Maintained accuracy and quality under strict deadlines. Collaborated with teams to improve moderation processes.

Claims Representative at Wipro, Aug 2017 - Nov 2018 · 1 yr 4 mos, Navi Mumbai, Maharashtra, India, Handled insurance claims and customer queries efficiently. Ensured accurate documentation and timely resolution. Delivered excellent customer service.

Education

Undergraduate, Liberal Arts and Sciences/Liberal Studies, Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

SSC (X), NIOS