Remote Customer Support / CCE / CSM/Zendesk, Freshdesk, Intercom, Excel, Google Sheets/Remote/Worldwide


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India
Payment Manager at Multiple Businesses, 2012 - Present · 14 yrs 7 mos, Processed 1000+ client invoices monthly across healthcare, service, and retail sectors. Managed payment collections and follow-ups for overdue accounts. Resolved billing disputes and explained charges to accounts payable contacts. Maintained accurate payment records and client account documentation. Built strong relationships with repeat clients through professional communication.
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