---
title: "Afreen . - Technical Operations Specialist in Hyderabad | Tal"
description: "Meet Afreen ., Technical Operations | LLM Evaluation | AI Quality Analyst | AI Trainer | Technical analyst based in Hyderabad. AI stack includes claude code, claude, and cursor."
image: "https://tal.club/meet/afreen-mohd/share-image"
---

# Afreen \. on Tal

## Headline

Technical Operations \| LLM Evaluation \| AI Quality Analyst \| AI Trainer \| Technical analyst

## About

4\+ years in technical operations at Amazon and Rapido, working on large\-scale workflows, quality assurance, and system optimization\. Now focused on AI Operations \- building and supporting intelligent systems through: • LLM systems understanding & evaluation • Workflow automation & process optimization • Data analysis \(Power BI, Python\) • Quality, performance & reliability of AI\-driven processes Interested in scaling AI systems from experimentation to real\-world operational impact\.

## Location

Hyderabad

## AI stack

claude code

claude

cursor

n8n

openai

Langflow

## Work experience

Technical Operations Specialist at Amazon, Sep 2022 \- Present · 4 yrs, Hyderabad, Telangana, India, Managed 50\+ workflows daily with 98%\+ accuracy while consistently meeting SLA targets\. Performed quality reviews on 40\+ records/day, improving operational consistency and reducing errors\. Analyzed support trends and operational data to identify process improvement opportunities and enhance team efficiency\. Collaborated with cross\-functional teams to resolve system and workflow issues, reducing process delays by \~20%\. Recognized with multiple Performance Excellence Awards \(2022–2026\) for exceeding quality and performance benchmarks\.

Technical Support Quality Assurance at Rapido, Jul 2021 \- Dec 2021 · 6 mos, Hyderabad, Telangana, India, Verified 150\+ customer documents/day, detecting fraud and ensuring data accuracy Cleaned and validated datasets in Excel, improving data reliability for operations Reduced error rates by 15% through quality audits and feedback loops Selected for a data evaluation project based on early performance Trained 1 Team Lead \+ 5 new hires through hands\-on workflow guidance

## Education

Master of Business Administration \- MBA, Business Analytics, Osmania University

Diploma of Education, Data driven Astronomy, University of Sydney

[View the original profile](https://tal.club/meet/afreen-mohd)

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