Afreen Fathima S A profile photo 1 on Tal

Afreen Fathima S A

Supervising Associate | Agile Delivery | Process Excellence | Platform & Digital Enablement | Building Smarter Organizations Through Knowledge & Technology

Bangalore Urban

6+ years of work experience

EY
Dec 20241 yr 6 mosPresent

Bengaluru

• Led multi-portfolio programs, managing timelines, dependencies, and stakeholder alignment across global teams to drive successful delivery. • Acted as the primary stakeholder interface, delivering executive‑level updates and enabling faster, data‑driven decision‑making. • Led optimization of critical enterprise workflows (ISF/USF processes), reducing issue resolution time and improving operational responsiveness. • Implemented process standardization and continuous improvement, enhancing operational efficiency and accelerating onboarding. • Led workflow optimization initiatives using time-and-motion analysis and process standardization, reducing review cycle time from 122 to 96 minutes and improving overall operational efficiency. • Enabled scalable platform‑based solutions (SharePoint / Power Platform), ensuring usability, governance, and adoption. • Supported low‑code automation and digital enablement initiatives, driving measurable efficiency and user adoption.
EY
Feb 20222 yrs 10 mosNov 2024

Bengaluru, Karnataka, India

• Co-led end-to-end project coordination and Agile delivery across multiple initiatives, aligning cross-functional teams to improve delivery efficiency and sprint outcomes. • Drove UAT and release readiness, improving production readiness and minimizing defects through structured validation. • Translated business objectives into clear requirements and delivery artifacts (BRDs, test scripts), bridging business and technology teams. • Led cross‑functional collaboration across global teams to streamline workflows and improve output quality.
EY
Jan 20202 yrs 1 moJan 2022

Bengaluru, Karnataka, India

• Built and modernized SharePoint Online sites with custom UI/UX enhancements, improving user experience for global stakeholders. • Designed and implemented standardized page templates to ensure consistent branding, faster publishing, and easier content management.

Education

Visvesvaraya Technological University

Bachelor of Engineering - BE, Computer Science

Visvesvaraya Technological University

20154 yrs2019

Science - PCMB

Vidya Mandir Ind. Pre University College

20132 yrs2015

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Headline

Supervising Associate | Agile Delivery | Process Excellence | Platform & Digital Enablement | Building Smarter Organizations Through Knowledge & Technology

About

Accomplished operations and digital enablement professional with 6+ years of experience driving process excellence and knowledge management initiatives within global professional services environments. Proven success in leading high‑impact workstreams, optimizing workflows, and delivering business‑aligned outcomes through strong stakeholder engagement. Experienced in simplifying processes and helping teams work effectively together. Recognized for contributing to scalable knowledge platforms and governance models that enhance efficiency, quality, and organizational agility. Passionate about mentoring team members and strengthening delivery through attention to detail, structure, clarity, and quality. Committed to continuous learning and building resilient, future‑ready knowledge ecosystems.

Location

Bangalore Urban

Work experience

Supervising Associate at EY, Dec 2024 - Present · 1 yr 6 mos, Bengaluru, • Led multi-portfolio programs, managing timelines, dependencies, and stakeholder alignment across global teams to drive successful delivery. • Acted as the primary stakeholder interface, delivering executive‑level updates and enabling faster, data‑driven decision‑making. • Led optimization of critical enterprise workflows (ISF/USF processes), reducing issue resolution time and improving operational responsiveness. • Implemented process standardization and continuous improvement, enhancing operational efficiency and accelerating onboarding. • Led workflow optimization initiatives using time-and-motion analysis and process standardization, reducing review cycle time from 122 to 96 minutes and improving overall operational efficiency. • Enabled scalable platform‑based solutions (SharePoint / Power Platform), ensuring usability, governance, and adoption. • Supported low‑code automation and digital enablement initiatives, driving measurable efficiency and user adoption.

Analyst at EY, Feb 2022 - Nov 2024 · 2 yrs 10 mos, Bengaluru, Karnataka, India, • Co-led end-to-end project coordination and Agile delivery across multiple initiatives, aligning cross-functional teams to improve delivery efficiency and sprint outcomes. • Drove UAT and release readiness, improving production readiness and minimizing defects through structured validation. • Translated business objectives into clear requirements and delivery artifacts (BRDs, test scripts), bridging business and technology teams. • Led cross‑functional collaboration across global teams to streamline workflows and improve output quality.

Associate Analyst at EY, Jan 2020 - Jan 2022 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Built and modernized SharePoint Online sites with custom UI/UX enhancements, improving user experience for global stakeholders. • Designed and implemented standardized page templates to ensure consistent branding, faster publishing, and easier content management.

Education

Bachelor of Engineering - BE, Computer Science, Visvesvaraya Technological University

Science - PCMB, Vidya Mandir Ind. Pre University College