---
title: "Afreen Jameel - Onboarding Manager in Greater Bengaluru Area | Tal"
description: "Meet Afreen Jameel, Onboarding Manager @ WizCommerce | Helping B2B Wholesalers Go Live Faster | Customer Success & Implementation based in Greater Bengaluru Area."
image: "https://tal.club/meet/afreen-2/share-image"
---

# Afreen Jameel on Tal

## Headline

Onboarding Manager @ WizCommerce \| Helping B2B Wholesalers Go Live Faster \| Customer Success & Implementation

## About

Customer Onboarding Manager with 4\+ years of experience helping B2B SaaS clients successfully adopt new platforms\. At WizCommerce, I've led end\-to\-end onboarding for 100\+ wholesale and distribution clients — from product setup and customization to go\-live and account handover\. I started as a Data Entry Specialist, was promoted to Subject Matter Expert, and now lead the Onboarding function as Manager\. Along the way, I've built SOPs that improved efficiency, mentored 10\+ team members, and consistently maintained high CSAT scores\. What I love about onboarding: it's the moment a customer either falls in love with the product or quietly churns\. I focus on making sure it's the former — through clear communication, proactive problem\-solving, and tight collaboration with product, support, and sales teams\. Outside of WizCommerce, I bring a hospitality and travel background that has taught me to genuinely serve customers and handle whatever comes my way\.

## Location

Greater Bengaluru Area

## Work experience

Onboarding Manager at WizCommerce, Apr 2024 \- Present · 2 yrs 3 mos

Onboarding Subject Matter Expert at WizCommerce, Sep 2022 \- Present · 3 yrs 10 mos, Bengaluru, Karnataka, India

Data Entry Specialist at WizCommerce, Jan 2022 \- Sep 2022 · 9 mos, India

Travel Consultant at Fati Tourism LLC, Mar 2020 \- Nov 2020 · 9 mos, Dubai, United Arab Emirates

Travel Consultant at Fishtail Tours & Travel Pvt\. Ltd\., Sep 2018 \- Feb 2020 · 1 yr 6 mos

## Education

Master of Computer Applications, Sikkim Manipal University \- Distance Education

Bachelor of Engineering, Computer Science, Alpha College Of Engineering

[View the original profile](https://tal.club/meet/afreen-2)

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