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Akash Sharma

Contract Support Team Lead @ Gartner | Legal Operations, Consulting

Greater Delhi Area

9+ years of work experience

Gartner
Mar 20206 yrs 7 mosPresent

Gurugram

I successfully led a team that excelled in delivering contract lifecycle management solutions while maintaining high standards. • Managed multiple enterprise client contracts, ensuring 100% SLA compliance. • Fostered a culture of psychological safety and growth through effective coaching and mentorship. • Contributed to a high-performing environment at Gartner, known for its innovative approach to contract management. • Strategic Consulting: Executed CLM and legal operations consulting for enterprise clients, supporting end-to-end workflows, compliance framework design, and cross-border legal strategy. • Digital Transformation: Contributed to large-scale CLM implementation projects and process improvement initiatives across diverse industry verticals, supporting enterprise digital maturation. • Cross-Functional Collaboration: Partnered with finance, procurement, and operations teams on contract negotiation, risk assessment, and compliance strategy across global engagements.
Gartner
Mar 20206 yrs 7 mosPresent

Led end-to-end Contract Lifecycle Management (CLM), redesigning governance workflows across drafting, review, and finalization stages, reducing business risk across global (India-US) teams. Served as second-level reviewer and business-technology translator between legal, compliance, and technology stakeholders - including US-based leadership - converting requirements into BRDs, FRDs, and scalable Salesforce/Apttus functional solutions. Managed and mentored a 6-person cross-functional operations team; supported junior and new members with contract queries and onboarded/trained 20+ stakeholders across global offices. Authored 5+ playbooks that became the enterprise standard for contract guidelines, institutional training, and audit readiness. Directed structured Root Cause Analysis and process mapping that cut turnaround time by up to 60% across cross-border contract queues, researching and proposing solutions ahead of escalation. Piloted Copilot and agent-based AI tools to identify automation opportunities within contract operations.
Gartner
Dec 20181 yr 4 mosMar 2020

Gurugram

I effectively managed enterprise contract data entry and cross-functional coordination, driving significant improvements in contract operations. • Coordinated end-to-end contract lifecycle management with Legal, Sales, and Finance teams, ensuring zero errors. • Administered access to custom price lists while executing quality assurance testing protocols. • Supported global email operations and periodic reporting functions, enhancing overall team efficiency.
UnitedLex
May 20171 yr 8 mosDec 2018

Gurugram

I gained invaluable experience in legal operations while working at UnitedLex, focusing on document review and compliance. • Reviewed and analyzed legal documents to ensure adherence to discovery protocols and client requirements. • Collaborated with legal teams to identify and prepare relevant documents, enhancing overall case efficiency. • Developed strong attention to detail and process management skills under tight deadlines and high workloads.
GitHub
@advakash2356-sys
YouTubeyoutube.com/@@Afterlife143

Akash’s AI Stack

aistudio
aistudio
claude
claude
gemini
gemini
github copilot
github copilot
lovable
lovable
notebooklm
notebooklm

Education

Bachelor of Laws - LLB, Law

Maharishi dayanand university

20125 yrs2017
Delhi Public School - R. K. Puram

Higher Secondary Certificate, Business/Commerce, General

Delhi Public School - R. K. Puram

20066 yrs2012

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Headline

Contract Support Team Lead @ Gartner | Legal Operations, Consulting

About

At Gartner, as Contract Support Team Lead, I oversee enterprise client contracts while ensuring full SLA compliance. My contributions include providing strategic consulting in legal operations, such as compliance framework design and cross-border strategies. Additionally, I collaborate on contract lifecycle management (CLM) projects and digital transformation initiatives to enhance process improvements. With a Bachelor of Laws (LLB) from Maharishi Dayanand University, I integrate my legal expertise to support organizational growth. I am passionate about fostering a high-performing team culture that prioritizes psychological safety and development while advancing innovative contract management solutions.

Location

Greater Delhi Area

AI stack

aistudio

claude

gemini

github copilot

lovable

notebooklm

Work experience

Contract Support Team Lead at Gartner, Mar 2020 - Present · 6 yrs 7 mos, Gurugram, I successfully led a team that excelled in delivering contract lifecycle management solutions while maintaining high standards. • Managed multiple enterprise client contracts, ensuring 100% SLA compliance. • Fostered a culture of psychological safety and growth through effective coaching and mentorship. • Contributed to a high-performing environment at Gartner, known for its innovative approach to contract management. • Strategic Consulting: Executed CLM and legal operations consulting for enterprise clients, supporting end-to-end workflows, compliance framework design, and cross-border legal strategy. • Digital Transformation: Contributed to large-scale CLM implementation projects and process improvement initiatives across diverse industry verticals, supporting enterprise digital maturation. • Cross-Functional Collaboration: Partnered with finance, procurement, and operations teams on contract negotiation, risk assessment, and compliance strategy across global engagements.

Operations Team Lead at Gartner, Mar 2020 - Present · 6 yrs 7 mos, Led end-to-end Contract Lifecycle Management (CLM), redesigning governance workflows across drafting, review, and finalization stages, reducing business risk across global (India-US) teams. Served as second-level reviewer and business-technology translator between legal, compliance, and technology stakeholders - including US-based leadership - converting requirements into BRDs, FRDs, and scalable Salesforce/Apttus functional solutions. Managed and mentored a 6-person cross-functional operations team; supported junior and new members with contract queries and onboarded/trained 20+ stakeholders across global offices. Authored 5+ playbooks that became the enterprise standard for contract guidelines, institutional training, and audit readiness. Directed structured Root Cause Analysis and process mapping that cut turnaround time by up to 60% across cross-border contract queues, researching and proposing solutions ahead of escalation. Piloted Copilot and agent-based AI tools to identify automation opportunities within contract operations.

Contract Support Assistant at Gartner, Dec 2018 - Mar 2020 · 1 yr 4 mos, Gurugram, I effectively managed enterprise contract data entry and cross-functional coordination, driving significant improvements in contract operations. • Coordinated end-to-end contract lifecycle management with Legal, Sales, and Finance teams, ensuring zero errors. • Administered access to custom price lists while executing quality assurance testing protocols. • Supported global email operations and periodic reporting functions, enhancing overall team efficiency.

Associate at UnitedLex, May 2017 - Dec 2018 · 1 yr 8 mos, Gurugram, I gained invaluable experience in legal operations while working at UnitedLex, focusing on document review and compliance. • Reviewed and analyzed legal documents to ensure adherence to discovery protocols and client requirements. • Collaborated with legal teams to identify and prepare relevant documents, enhancing overall case efficiency. • Developed strong attention to detail and process management skills under tight deadlines and high workloads.

Education

Bachelor of Laws - LLB, Law, Maharishi dayanand university

Higher Secondary Certificate, Business/Commerce, General, Delhi Public School - R. K. Puram

Public links

github: https://github.com/advakash2356-sys

youtube.com: https://youtube.com/@@Afterlife143