---
title: "adnan ali raza - Operations Support Specialist in Chennai | Tal"
description: "Meet adnan ali raza, Attended Guru Nanak College based in Chennai."
image: "https://tal.club/meet/adnan-ali-1/share-image"
---

# adnan ali raza on Tal

## Headline

Attended Guru Nanak College

## Location

Chennai

## Work experience

Operations Support Specialist at Citi, Nov 2022 \- Present · 3 yrs 10 mos, Processing and analysing the facility payments made by customer and providing end\-to\-end resolution\. Eliminated process gaps and initiated a successful project to reduce the manual dependencies on entry posting in system\. Training new hires on the transaction processing fundamental concepts/process specifies & bringing the curve to go live at the earliest and giving them timely feedbacks\. Identify, analayse and accurrately apply payments to customer's accounts ensuring correct classification for entries to the general ledger\. Manage Existing Customer Management System\(ECMS\) by handling existing customer queries/requests in the form of URN\(Unique Reference number\) that are addressed swiftly within assured TAT and deliver positive customer experience\. Guiding team mates regarding technical know\-how, conducting team bonding activities in our team and in my BU\. Performing cross functional activities when the team requires\.

Operation analyst at Citi, Oct 2024 \- Mar 2026 · 1 yr 6 mos

## Education

Master of Business Administration \- MBA, Mba general, Loyala

B\.com general, Accounting, Mctm chidambaram chettiyar matriculation higher secondary school

[View the original profile](https://tal.club/meet/adnan-ali-1)

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