---
title: "Aditya Chinni - Head of Operations & Enterprise Transformation | COO in Charlotte Metro | Tal"
description: "Meet Aditya Chinni, Head of Operations & Enterprise Transformation | Enterprise PMO Leader | Engineering GCC Built from Scratch | AI-Enabled SaaS & ERP based in Charlotte Metro. AI stack includes openai."
image: "https://tal.club/meet/aditya-sharma-24/share-image"
---

# Aditya Chinni on Tal

## Headline

Head of Operations & Enterprise Transformation \| Enterprise PMO Leader \| Engineering GCC Built from Scratch \| AI\-Enabled SaaS & ERP

## About

I’m a global operating executive with 20\+ years of experience building and scaling cross\-border delivery systems, engineering platforms, and transformation programs across North America, EMEA, and India\. I’ve held senior leadership roles in Fortune 100 enterprises, PE\-backed firms, and high\-growth SaaS companies, where I led enterprise\-scale SAP, SaaS, and platform initiatives with deep alignment to business outcomes\. My core strengths are in modernizing delivery systems, embedding Agile and DevOps rhythms, and designing AI\- and automation\-enabled operating models that scale\. I’ve built GCCs from scratch, stood up PMOs across Amazon business units, and led $40M\+ ERP transformations, all while improving delivery velocity, stakeholder confidence, and team performance\. I bridge engineering, product, and operations to make complexity navigable and execution predictable\. What energizes me is creating clarity from chaos, architecting systems, elevating teams, and building sustainable, cloud\-ready organizations that enable people to thrive\. I lead with discipline, calm, and a systems mindset, and I’m most engaged when I’m helping an organization scale while reducing friction and lifting people along the way\.

## Location

Charlotte Metro

## AI stack

openai

## Work experience

Head of Operations & Enterprise Transformation \| COO at Palo Alto Labs, Inc, Jul 2025 \- Present · 1 yr 2 mos, Charlotte, NC, Built and scaled the company’s global delivery platform and engineering infrastructure, overseeing a $55M P&L and 100\+ staff across North America and India\. Led AI\-enabled transformation programs and the launch of two distinct GCCs across the healthcare, manufacturing, and financial services domains\. ➞ GCC Buildout \(Healthcare & Manufacturing\): Scaled specialized GCCs from zero to 60\+ engineers in 6 months; implemented engineering ladders, hiring bars, and Agile pods to improve delivery velocity by 50%\. ➞ EPMO & Agile Frameworks: Established structured delivery governance, replacing ad\-hoc execution with scalable Agile sprints, CI/CD pipelines, and rigorous quality gates\. ➞ Product Strategy & Influence: Partnered with client leaders on roadmap design; aligned engineering delivery with user feedback to drive adoption and market fit\. ➞ AI\-Powered Engineering: Integrated a unified GenAI toolchain across the SDLC; utilized Flow Metrics to track a 30% increase in engineering productivity, elevated Developer Experience \(DevEx\), and accelerated feature time\-to\-market \(TTM\) by 40%\. ➞ SI & Partner Ecosystem: Formalized partnerships with Google Cloud and Workato; secured $10M\+ in new project revenue and expanded partner\-sourced pipeline by $40M\. ➞ Standardized Operations: Embedded PMO playbooks and SLAs; launched retainer\-based advisory offerings to drive recurring revenue\.

Enterprise Transformation Lead, Program Manager at Weisiger Group, 2022 \- 2025 · 3 yrs, Charlotte, North Carolina, United States, Directed a $40M SAP S/4HANA program across 11 domains and 21 dealerships; unified tech and operations across parts, service, rental, and finance\. ➞ SAP Enterprise Rollout: Led SAP S/4HANA implementation across ERP, TMS, WMS, and Rental; enabled cloud\-first transformation for 500\+ frontline staff\. ➞ Financial Governance: Built Smartsheet dashboards and milestone billing to track forecast vs\. actuals; kept spend within 5% of budget across SI, Azure, and third\-party vendors\. ➞ Process Modernization: Re\-engineered inventory, quoting, and intercompany finance workflows to eliminate leakage and reduce inventory variance by 21\.9%\. ➞ C\-Suite Alignment & Risk Navigation: Unified 11 domain leaders and re\-architected roadmap mid\-program to resolve SI\-led design deviations\. ➞ Operational Transition: Established CI/CD readiness, CHaRM protocols, and tiered support models for SAP Run handoff\.

Enterprise PMO & Delivery Governance Lead at Amazon, 2020 \- 2022 · 2 yrs, Charlotte, North Carolina, United States, Designed and launched PMO frameworks for AWS, Whole Foods, and satellite teams, enabling consistent intake, reporting, and Agile delivery across 75,000\+ users\. ➞ PMO Implementation: Built 5\+ division\-wide PMOs in under 6 months each; standardized Agile, RAID, and governance rhythms\. ➞ Executive Dashboards: Integrated Jira, Asana, and BrightWork data into Power BI; enabled milestone tracking, risk aging, and KPI transparency\. ➞ Leadership Coaching: Trained 25\+ PMs and execs on delivery practices, KPIs, and Agile routines; created playbooks to embed new behaviors org\-wide\. ➞ Portfolio & Budget Planning: Set up budget tracking, forecasting cadences, and PMO governance tools to improve investment oversight\.

Vice President, Customer Success at BrightWork, 2019 \- 2020 · 1 yr, Charlotte, North Carolina, United States, Led global consulting and PMO modernization for 150\+ enterprise accounts and $9M in revenue\. Managed a $3\.2M P&L and drove adoption during a legacy\-to\-O365 product shift\. ➞ Client Transformation: Delivered PMO modernization for USPS, Raytheon, and Collins Aerospace; migrated 100\+ clients with minimal churn\. ➞ Implementation Acceleration: Developed onboarding kits and reusable templates that cut time\-to\-value by 30–50%\. ➞ Product Feedback Loop: Ran Voice\-of\-Customer cycles and partnered with Product to influence feature enhancements\.

Enterprise Delivery & PMO Leader at JELD\-WEN, Inc\., 2013 \- 2019 · 6 yrs, Charlotte, North Carolina, United States, Led platform modernization across 80\+ applications and unified ServiceNow, Salesforce, and SAP systems\. ➞ Platform Strategy: Consolidated legacy Java/\.NET apps into modular frameworks; created long\-range technology roadmap\. ➞ SaaS Operations: Unified ServiceNow \(Change, Release, Incident, Config\) and Salesforce workflows to enable SLA\-driven, real\-time sales support\. ➞ SRE & QA Standardization: Defined uptime thresholds, incident playbooks, and CI/CD release workflows; reduced P1/P2 incidents by 40%\.

## Education

Doctor of Education \- EdD, Organizational Leadership, The University of North Carolina at Chapel Hill

Stanford Advanced Project Management, Program Management, Stanford University

[View the original profile](https://tal.club/meet/aditya-sharma-24)

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