Headline

Human Resource Executive

Location

Pune City

Work experience

Assistant Team Manager at Bajaj Life, Jan 2026 - Present · 5 mos, Pune District, Maharashtra, India

Customer Service Representative at Bajaj Life, Sep 2025 - Jan 2026 · 5 mos, On-site, Handled end-to-end customer support for medical underwriting and policy issuance process. Coordinated medical tests, appointments, and documentation for life insurance applicants. Liaised with diagnostic centres, doctors, and internal underwriting teams to ensure timely report collection. Assisted customers with queries related to medical requirements, delays, and policy processing. Verified and updated medical records in internal systems while maintaining data accuracy and confidentiality. Followed up proactively to ensure smooth and timely policy issuance and improved customer experience. Maintained service quality by resolving customer concerns within defined TAT and compliance guidelines.

Education

Bachelor of Business Administration, Human Resources Management/Personnel Administration, General, GH Raisoni University Amravati

Class 12, Business/Commerce, General, JSPM University Pune