Headline

Data Analytics & AI | Revenue Operations & Strategy | Sales & Customer Success Performance 📈 | SaaS Enthusiast

About

● Revenue Ops Professional with 14+ years of experience in transforming data into actionable insights, driving strategic decision-making for Chief of Staff, CRO/GTM Operations, Customer Success, and FP&A Teams within Enterprise Software (Cloud & SaaS) companies, resulting in tangible revenue growth impact ● Spearheaded RevOps <-> BI Projects with a focus on developing self-serve dashboards for Executive Leadership utilizing Tableau/Qlik Sense ● Collaborated closely with FP&A Teams for strategic planning, quota setting, and headcount planning exercises, integrating sales productivity tools to enhance efficiency and provide self-serve capabilities for executive leadership ● Recognized for exceptional stakeholder coordination and communication skills, proficient in Reporting & Data Visualization tools, contributing to mission-critical projects aimed at driving Operational Excellence, Sales Performance improvement & Recurring Revenue Forecasting ● Led Sales Insights teams, delivering results within deadline-bound and challenging, fast-paced, and dynamic environments, showcasing strong leadership abilities ● Hands-on experience in GTM strategy building projects for Cloud Product Launches, offering insights to identify Target Markets and leading Pipeline & Business Performance Reviews, OKR Updates, and Target vs Actuals tracking for Cloud Product Leadership

Location

Pune City

AI stack

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Work experience

Director, Data Analytics & AI at EDB, Mar 2026 - Present · 6 mos

Member at The RevOps Collective, Jul 2024 - Present · 2 yrs 2 mos, India

Senior Manager, Data Analytics & AI at EDB, Sep 2024 - Mar 2026 · 1 yr 7 mos

Senior Manager Sales Operations at EDB, Dec 2023 - Sep 2024 · 10 mos

Sales Operations Manager at EDB, Aug 2021 - Dec 2022 · 1 yr 5 mos, Pune, Maharashtra, India, Formally managed team of 6 across North America, EMEA & APJ while actively contributing in building the Sales Ops team (HC growth of 2x) for the organization which has grown its revenue from $XX to $XXX m of ARR in last 2 years

Lead Analyst - Customer Success & Sales Ops at EDB, Aug 2020 - Aug 2021 · 1 yr 1 mo, Pune, Maharashtra, India, ● Developed comprehensive QBR decks for RVP (APJ) and VP (Customer Success) targeting C-Suite & XLT audiences, encompassing key metrics such as: YoY Growth Metrics | Reasoning of Gaps between quota vs achievement | Forecast | Insights of High Value Deals | Net New Customers Landed | Renewal Performance | Retention & Churn Rate YoY | Product Performance | Channel Performance | Business Projections | ARR Balance Forecasting ● Dedicated resource for ARR Contract data reconciliation, Publishing ARR Bridge (Waterfall Graphs) By Region for Quarterly and year data – ARR Bridge Covers: ARR Balance the beginning of the year | Churns | Contractions | Price Changes | Net New Business | Expansion ● Proactively created Renewal Performance dashboards for the Customer Success VP and CRO which is also being called as Bible of Renewals – Pushed & Pulled In Renewals | ARR vs Renewal ARR | Churns (Project Loss / Logo Loss)

Sales Performance & Operations at EDB, Mar 2020 - Aug 2020 · 6 mos, Pune, Maharashtra, India, ● Tracking APJ Sales Team Performance, Developed Rep Scorecards, Pipeline Coverage views for RVP ● Driving Pipeline hygiene / Account assignment projects for RVP and following Global Standard Guidance ● Discounting Analysis - What % of the deals go into Discounting Approval Process and at what stage | Trend By Region ● Deal Size Analysis performed at Regional and Country level to understand the % of high value deals vs small value deals volume and the requirement of Strategic Accounts Executives to be aligned for high value deals ● What % of the net new customers are increasing their footprints with EDB (Upsell business) ● Validation Commission Statements of the Sales Team with Actual Business Won and report any discrepancies to finance team Own Ad-hoc Reporting Requests and CRM System changes required to adapt changing business requirements

Process Lead - Sales Insights, GSO at Symantec, Nov 2014 - Mar 2020 · 5 yrs 5 mos, Pune Area, India, Worked as a Process Lead in 'Sales Insights - GSO' team, supporting Geo specific / Global Sales Operations by creating reports/assets for forecasting calls, Sales pipeline analysis, trends, customer Insights and performance of the sales team. ● Collaborate with the key decision makers and SMEs to deliver customized & quality services for business insights and satisfaction ● Utilize and advocate new technologies / methods available to expand overall reporting scale and ensure better engagement of senior leadership / sales teams with the reporting process. Maximized the use of Qlik sense, SFDC dashboards and BusinessObjects against Excel based reports ● Drive efficiencies and automation projects to constantly improve the business processes in order to provide near real time or periodical information for data-led decision making ● Drive regular cadence with all geo stakeholders to understand their priorities / strategy and reporting requirements. Support sales pipeline tracking of named accounts (focused) and high value deals during quarter end ● Built the network of colleagues across the business to help end-to-end sales process working smoothly and efficiently o Worked with cross functional teams such as SFDC admin, Channel Operations, Data Quality & Quote Support to understand the impact of ongoing changes in the system, exchange best practices & develop internal reports to improve existing operations ● Partner with GTM, Finance, Representatives of executive leadership team and technical teams to provide exclusive support in planning activities ● Help team members in trouble shooting and resolving issues affecting the team deliverables | Conduct weekly 1x1 meetings with the team members to understand their challenges, help them resolve any conflicts occurring in everyday work | Backup Planning | Workload Management

Operations Delivery Associate at ZS Associates, May 2013 - Nov 2014 · 1 yr 7 mos, Pune, ● Provided crucial decision-making support by conducting in-depth data analysis and delivering actionable insights and recommendations to drive business operations in sales and marketing ● Demonstrated expertise in tracking product sales trends and assessing market performance across diverse segments, enabling strategic decision-making ● Utilized advanced analytical techniques to compare competitor and client sales data, revealing market occupancy and clients' product share. Generated insightful reports on customer behaviour and sales patterns ● Executed ETL operations with precision using tools like Informatica and Toad for Oracle, ensuring data standardization and integrity ● Leveraged SQL extensively to extract and validate data from databases, ensuring data quality and accuracy for MicroStrategy reports ● Effectively collaborated with IT and developer teams to facilitate smooth implementation and execution of test plans, UAT, and PROD migration for ongoing enhancements

Education

Master’s Degree, Computer Applications, Savitribai Phule Pune University

Bachelor’s Degree, Computer Applications, Savitribai Phule Pune University