Business Analyst



Noida, Uttar Pradesh, India

Gurugram, Haryana, India

Mohali district, India




mechanical engineering, Mechanical Engineering
Chandigarh College of Engineering & Technology (Degree Wing), Panjab University
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Results-driven Business Analyst with experience in business analysis, presales consulting, client engagement, and strategic business development across IT and EdTech domains. Skilled in requirements gathering, workflow optimization, stakeholder management, SQL, CRM systems, and Agile methodologies with a strong focus on process improvement and data-driven decision-making.
Chandigarh
gemini
ChatGPT
Business Analyst at ToXSL Technologies, Mar 2025 - Present · 1 yr 6 mos, • Led business analysis and presales activities including requirements gathering, solution assessment, and proposal development aligned with client objectives. • Collaborated with stakeholders and technical teams to define project scope, functional requirements, and delivery estimations. • Managed client engagement and Upwork bidding processes, delivering tailored proposals to improve lead conversion and business acquisition. • Implemented CRM workflows and process optimization initiatives to enhance operational efficiency, reporting accuracy, and scalability.
Business Analyst at ToXSL Technologies, Mar 2025 - Present · 1 yr 6 mos, • Led business analysis and presales activities including requirements gathering, solution assessment, and proposal development aligned with client objectives. • Collaborated with stakeholders and technical teams to define project scope, functional requirements, and delivery estimations. • Managed client engagement and Upwork bidding processes, delivering tailored proposals to improve lead conversion and business acquisition. • Implemented CRM workflows and process optimization initiatives to enhance operational efficiency, reporting accuracy, and scalability.
Senior Business Development Associate at Questt AI, Dec 2023 - Sep 2024 · 10 mos, Noida, Uttar Pradesh, India, Generated lead for new clients and outreach. Connecting with different school for workshops and seminars. Establish new clientele, nurture leads and maintain relationships with existing customers. Scheduling, conducting and closing sessions. Created reports for measuring sales development, retention, forecasting and pipeline building. Prepared and analyzed sales pipeline reports and updating on CRM.
Business Analyst at CybHop Tech LLP, Dec 2022 - Nov 2023 · 1 yr, Gurugram, Haryana, India, Handled B2B client and understood their requirements and made sure that its completed in given time. Monitored client-level details for non-payments, delayed payments, and other irregularities. Conducted analysis to identify opportunities for process improvement. Responsible for quality control and standardization to ensure the delivery of all data analysis outputs. Identified patterns and trends in data sets to support business decisions and ideas.
Business Development Executive at BYJU'S, Dec 2021 - Dec 2022 · 1 yr 1 mo, Mohali district, India, Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts. • Met with current clients to assess needs and develop improvement plans. • Engaged with customers to build business relationships. • Reviewed client concerns and recommended appropriate changes for better experience. • Developed knowledge of company products and services to make suggestions according to customer needs
Intern at Maruti Suzuki India Limited, Jan 2021 - Jun 2021 · 6 mos
mechanical engineering, Mechanical Engineering, Chandigarh College of Engineering & Technology (Degree Wing), Panjab University