Headline

Delivery Consultant @ IBM | Applying AI in Observability

About

With over 10 years of experience in IT services and consulting, I currently work as a Delivery Consultant at IBM, where I specialize in developing scalable data pipelines, implementing ETL processes, and leveraging REST APIs to optimize performance metrics for enterprise systems. My work is driven by a passion for creating efficient, automated solutions that empower organizations to leverage data insights while ensuring seamless system integration. I am committed to delivering impactful results that align with my team's goals and IBM's mission to transform business operations through technology innovation. At IBM, I have contributed to various impactful projects, including designing microservices for API-based application integration and automating data ingestion workflows. My work has also focused on developing data parsing mechanisms to standardize diverse log formats and implementing solutions that enable advanced trend analysis using IBM Watson AI. By collaborating with cross-functional teams, I have facilitated the delivery of innovative solutions that enhance operational efficiency and support data-driven decision-making. Alongside my core consulting work, I’ve recently completed a 6-month Big Data & Cloud Analytics program, gaining hands-on exposure to PySpark, Azure Databricks, data warehousing, and lake house architectures through structured labs and exercises. This complements my work on observability pipelines, metrics ingestion, and data normalization, and positions me to contribute to data-driven operations and telemetry platforms.

Location

Bengaluru

AI stack

claude code

claude

langsmith

openai

claudecode

githubcopilot

Work experience

Delivery Consultant at IBM, Nov 2023 - Present · 2 yrs 10 mos, Bengaluru, Karnataka, India, Projects: Performance metrics data pipeline Development 1. Developed data pipelines for metrics data ingestion into IBM Sevone monitoring tools. 2. Designed and implemented data parsing mechanisms to normalize diverse log formats for seamless processing. 3. Automated data ingestion workflows, reducing manual log processing. 4. Implemented performance metric data export to IBM Watson AI for trend analysis and predictions. Product Development 1. Designed and developed with first API approach microservice product that integrates with any API based applications. 2. Automated backup collection for network devices, managing inventory in SQLite database and ensuring up-to-date configurations. 3. Implemented configuration comparison logic, enabling real-time detection of unauthorized changes. 4. Developed an alerting system, notifying configuration drift and security violations alerts to IBM Watson AI system for predictive network health monitoring. 5. Enabled seamless integration with ITSM tools, allowing automated ticket creation for non-compliant changes. API Aggregator Development 1. Led the implementation of a smart python REST API aggregator, reducing report generation delays. 2. Designed scalable backend API workflow integration, handling thousands of concurrent report requests. 3. Developed API-driven automation to fetch reports with minimal user input. Autonomous Workflow 1. Designed & implemented autonomous alert management workflows using IBM RNA, automating incident detection and resolution. 2. Developed self-healing automation, reducing manual ticket resolution through predefined commands. 3. Orchestrated workflow automation using IBM RNA APIs, enabling zero-touch incident management. 4. Ensured seamless integration with ITSM tools, improving incident tracking & reporting.

Specialist System Engineer at Societe Generale Global Solution Centre, Aug 2021 - Nov 2023 · 2 yrs 4 mos, Bengaluru, Karnataka, India

Cloud support senior analyst at Accenture, May 2020 - Aug 2021 · 1 yr 4 mos, Bengaluru, Karnataka, India

Service Delivery Specialist at IBM India Private Limited, Jun 2018 - May 2020 · 2 yrs, Bengaluru, Karnataka, India

Solarwinds Administrator at IBM India Private Limited, Jun 2016 - Jun 2018 · 2 yrs 1 mo, Banglore

Education

Engineer’s Degree, System, Networking, and LAN/WAN Management/Manager, Dr.Babasaheb ambedkar college of eng.& research