---
title: "Aditya Gupta - Data Assistant Role in Kanpur | Tal"
description: "Meet Aditya Gupta, Customer Support Representative | Client Success Specialist | Live Chat & Email Support Expert | 95% Customer Satisfaction Score | Zendesk & Freshdesk Proficient | Kanpur-Based based in Kanpur."
image: "https://tal.club/meet/aditya-33/share-image"
---

# Aditya Gupta on Tal

## Headline

Customer Support Representative \| Client Success Specialist \| Live Chat & Email Support Expert \| 95% Customer Satisfaction Score \| Zendesk & Freshdesk Proficient \| Kanpur\-Based

## About

I transform frustrated customers into loyal advocates through fast, empathetic, and solution\-driven support\. As a dedicated Customer Support Representative with experience in live chat, email, and phone support, I've maintained a 95% customer satisfaction score while resolving 50\+ inquiries daily\. I specialize in conflict resolution, ticket management, and building lasting client relationships\. Key strengths: • Live Chat & Email Support \(50\+ daily inquiries\) • Zendesk, Freshdesk, Salesforce proficient • 95% Customer Satisfaction Score • 24\-hour average response time • Conflict resolution & de\-escalation expert I'm passionate about creating exceptional customer experiences and am currently seeking opportunities to bring my support expertise to a growing team\. 📧 Open to roles: Customer Support Representative, Client Success Specialist, Help Desk Agent 📍 Location: Kanpur, Uttar Pradesh \(Open to remote & on\-site\)

## Location

Kanpur

## Work experience

Data Assistant Role at Sgsb & Associate, Apr 2023 \- Present · 3 yrs 3 mos, On\-site, • Processed 100\+ data tickets weekly using Excel and SQL, achieving 92% on\-time completion rate • Improved data accuracy score from 82% to 95% over 6 months through quality validation • Created 15\+ documentation templates that reduced team processing time by 30%

## Education

Bca, Computer Engineering, Dr\. Virendra Swarup Institute of Computer Studies, Kanpur

Bachelor of computer application, Computer Engineering, Saraswati Vidhya Mandir

[View the original profile](https://tal.club/meet/aditya-33)

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