Headline

Customer Success Specialist | Expert in Building Strong Customer Relationships and Driving Success | Dedicated to Delivering Exceptional Service and Value

About

Results-driven Customer Support Representative with a focus on delivering exceptional service and fostering strong customer relationships. Possessing excellent communication skills and the ability to effectively resolve issues, I consistently ensure customer satisfaction by providing timely and accurate solutions. With a flexible and patient approach, I navigate through challenges and adapt to evolving customer needs.

Location

Bhopal

Work experience

Support Specialist at Revolut, Sep 2023 - Apr 2025 · 1 yr 8 mos, Remote

Customer Support Specialist at Appointy India, Mar 2020 - Sep 2023 · 3 yrs 7 mos, Bhopal, Madhya Pradesh, India

Customer Support Associate at Appointy Information Technology Pvt. Ltd, Mar 2020 - Aug 2023 · 3 yrs 6 mos, Build customer relationships and drive product adoption by engaging via inbound customer chat, calls, and emails. Taking ownership of customer issues reported and seeing problems through to resolution. Provide product training to customer and coordinate with the customer on User Training.

Customer Service Specialist at Amazon, Sep 2018 - Jan 2019 · 5 mos, Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus ut turpis blandit, posuere elit at, imperdiet magna. Quisque auctor nunc vel aliquet molestie. Duis rhoncus hendrerit augue, nec eleifend erat fringilla non. In pulvinar dignissim aliquet.

Education

Master of Business Administration, Marketing, Prestige Institute of Management & Research

Bachelor of Commerce - BCom, Business/Commerce, General, Barkatullah University, Bhopal