Headline

Brand Solutions | Client Servicing & Social Media

About

Client Servicing and Social Media professional with 2 years of agency experience in content planning, launch strategy, and serving as the primary point of contact for clients. Experienced in managing multiple brands across the Hospitality and F&B sectors, with additional exposure to branding, website projects for the Indian market.

Location

Mumbai

AI stack

gemini

geminicli

openai

Adobe Firefly

ChatGPT Images

Fathom

Fireflies.ai

Work experience

Brand Solution Executive at Skadoosh Media, Sep 2024 - Jul 2026 · 1 yr 11 mos, Mumbai, Maharashtra, India

Social Media Intern at Saffron4health, Mar 2024 - Jun 2024 · 4 mos, Mumbai, Maharashtra, India, As a Social Media Executive at Saffron4health My Roles & Responsibilities include : >Content Creation Develop Engaging Content: Create, curate, and manage published content (images, video, written) across various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and others. Visual Content: Design graphics, take photographs, and produce videos that align with the brand’s voice and aesthetic. Content Calendar: Maintain a content calendar to ensure consistent posting and alignment with marketing campaigns. >Community Engagement Interaction: Engage with followers, respond to comments and messages promptly, and manage the community by fostering positive interactions. Customer Support: Handle customer inquiries and issues reported via social media, providing solutions or directing them to the appropriate department. User-Generated Content: Encourage and manage user-generated content, ensuring it aligns with brand guidelines and values. >Strategy Implementation Campaign Development: Collaborate with the marketing team to develop social media campaigns that support the overall marketing strategy and objectives. Brand Consistency: Ensure that all content adheres to the brand’s style guide and maintains a consistent voice across all platforms. Influencer Collaboration: Identify and manage relationships with influencers and brand ambassadors to enhance the company’s reach and credibility. >Innovation Creative Campaigns: Develop and propose innovative social media campaigns that can set the brand apart from competitors and engage the audience in new ways. Tool Utilization: Use social media management tools to schedule posts, monitor performance, and streamline workflow.

Education

PGDM, Post Graduation Diploma in Digital Marketing, IIDE - The Digital School

Bachelor of Mass Media & Communication, Mass Communication/Media Studies, Matushri Kanbai LalbaMatushri Manekbai Ranchoddas Nathavani College of Arts