Headline

Associate | Business Analyst | Advisory | Dashboarding | SQL

About

Analyst with a BBA in Finance and close to 3 years of experience in operations analysis, process optimization, and data-driven decision-making across insurance, e-commerce, and tech sectors. Skilled in collecting, cleaning, analyzing, and visualizing data to identify business trends, improve performance, and support strategic initiatives. At **Ditto Insurance**, I analyze operational and customer data to streamline advisory workflows, improve efficiency, and deliver actionable business insights. At **Amazon**, I worked as a Senior Associate in Compliance Operations, using large datasets to identify risk, ensure policy compliance, and enhance operational effectiveness. My foundation in analytics was built at **Tech Mahindra**, where I monitored KPIs, improved customer success metrics, and collaborated with cross-functional teams. **Technical Skills**: - **Data Analysis & Visualization**: SQL, Excel, Power BI - **Business Intelligence**: Reporting, KPI tracking, dashboard creation - **Operations & Process Improvement**: Root cause analysis, workflow optimization - **Soft Skills**: Cross-functional collaboration, stakeholder communication, problem-solving - **Domain Experience**: Insurance, E-commerce, Compliance, Customer Experience Open to Business Analyst and Data Analyst roles where I can apply analytical thinking, financial acumen, and operational insights to solve real business problems and contribute to data-driven growth.

Location

Bengaluru

AI stack

claude

lovable

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notion

openai

Work experience

Advisory Operations at Ditto Insurance, Aug 2024 - Present · 2 yrs 2 mos, Bengaluru, Karnataka, India, Collated and analyzed customer data to identify insurance needs and recommend suitable policy options based on profile insights. Collected, organized, and maintained customer records in CRM systems to ensure data accuracy and compliance. Scheduled and managed advisory sessions, enabling data-informed consultations and improving customer engagement. Collaborated with cross-functional teams to enhance the efficiency of the advisory process and support data-driven decision-making.

Senior Associate - Product Compliance at Amazon, May 2022 - Mar 2023 · 11 mos, Bengaluru, Karnataka, India

Associate - Customer Success at Tech Mahindra Business Services, Mar 2021 - Mar 2022 · 1 yr 1 mo, Bengaluru, Karnataka, India

Education

Bachlors, Business Administration, Management and Operations, GIIT Professional College

Intermediate, Commerce, DAV Public School, Jamshedpur

Public links

github: https://github.com/itsaditiprasad-tech