Headline

Aspiring HR Professional | Communication & Recruitment | Open to Opportunities

About

I am a motivated and adaptable professional with experience in HR, sales, and administrative work. I possess strong communication, organizational, and interpersonal skills, and I enjoy learning new things while working in team-oriented environments. I am passionate about professional growth and committed to contributing positively to an organization through dedication, adaptability, and a strong work ethic. Currently, I am looking for opportunities where I can enhance my skills and grow professionally.

Location

Navi Mumbai

Work experience

Sales Executive at Samruddhi Dreams, Mar 2024 - Apr 2026 · 2 yrs 2 mos, Mumbai, Managed end-to-end office operations including purchase order processing, vendor coordination, and procurement for site-related requirements, ensuring zero operational downtime. Maintained accurate documentation, tracked inventory levels, and monitored expenses to drive cost efficiency and operational transparency. Generated qualified leads using Google Search, digital marketing platforms, and real estate channel partner networks, contributing directly to the sales pipeline. Built and nurtured relationships with 20+ channel partners; scheduled and conducted project presentations resulting in improved partner engagement. Guided prospective clients through the entire sales journey – from initial inquiry and site visits through to final closure – enhancing customer experience and conversion rates. Maintained a CRM-based client relationship database to track communications, follow-ups, and deal progress, enabling data-driven sales decisions. Coordinated with internal teams to ensure timely documentation and seamless client servicing throughout the sales lifecycle.

Operational Specialist at Hinduja Global Solutions (HGS), Aug 2022 - Feb 2024 · 1 yr 7 mos, Managed HR operations for two client accounts, serving as the primary point of contact for employee support and issue resolution across a large employee base. Handled and resolved employee queries related to salary discrepancies, Provident Fund (PF), and broader HR/payroll matters with high accuracy and within SLA timelines. Managed a structured ticketing system to triage, track, and resolve tickets and emails efficiently, maintaining compliance with SLA and quality benchmarks. Ensured timely, accurate, and professional communication to clients and employees, maintaining high satisfaction scores and minimizing escalations. Contributed to process documentation and reporting for management review, enabling data-driven operational improvements.

Human Resources Intern at Blissful Prosperity Solutions, Sep 2021 - Nov 2021 · 3 mos, Maharashtra, India, Conducted HR analysis, documentation, and management reporting to support people operations functions. Managed executive calendars and strategically coordinated meetings and appointments, improving scheduling efficiency. Recognized with Intern of the Week and Intern of the Month awards for exceptional performance and proactive contributions to the HR team.

Education

Bms, SIES College of Management Studies - India

BMS, University of Mumbai