---
title: "Aditi Mishra - Assistant Manager in New Delhi | Tal"
description: "Meet Aditi Mishra, Assistant Manager, Customer Experience Executive | Operations & Compliance | HDFC Bank based in New Delhi."
image: "https://tal.club/meet/aditi-54/share-image"
---

# Aditi Mishra on Tal

## Headline

Assistant Manager, Customer Experience Executive \| Operations & Compliance \| HDFC Bank

## About

Operations professional with 1\.5\+ years of banking experience at HDFC Bank\. IRDAI\-certified, with a strong track record in customer experience, documentation management, and service\-to\-sales conversion\. Recognized with a top performance rating and HDFC Bank’s Silver Star Award\. Exploring Operations Executive / Process Associate roles — open to connecting\!

## Location

New Delhi

## Work experience

Assistant Manager at HDFC Bank, Jan 2026 \- Present · 8 mos, New Delhi, • Resolved 100\+ customer queries as part of a 10\-member service team while managing a 100\+ client portfolio, converting service interactions into sales opportunities\. • Process an average of 30 forms per week for backend submission, ensuring accurate, on\-time turnaround\. • Drive documentation accuracy and audit\-readiness through disciplined DMS record\-keeping and CRM\-based QRC tracking\.

Trainee at HDFC Bank, Jan 2025 \- Dec 2025 · 1 yr, New Delhi, • Handled branch operations — cash management, cheque clearances, account onboarding — with full KYC/AML compliance\. • Managed a 100\+ client portfolio, converting service interactions into sales opportunities alongside day\-to\-day banking operations\. • Turned KPI tracking into action, implementing process fixes that lifted target adherence and operational efficiency\.

Marketing Finance Intern at Chamber of Indian Micro Small & Medium Enterprises, Apr 2024 \- May 2024 · 2 mos, New Delhi, Delhi, India, • Conducted financial marketing activities and collaborated with the finance team to support marketing initiatives\. • Managed Flexi Loans applications, including documentation and data entry\. • Gained in\-depth knowledge of Udyam certificates and business loan documentation\. • Coordinated with applicants to ensure compliance with loan requirements\. • Contributed to MSME Mitra events by preparing and distributing event kits and managing a diverse crowd of 700 attendees\. • Successfully completed the internship and received a certificate\.

Video Editing Intern at Find Your Story, Feb 2024 \- Apr 2024 · 3 mos, New Delhi, Delhi, India, • Project: Video Editing for Construction Industry Development Council \(CIDC Nirman\) YouTube Channel • Collaboration: Worked with FindYourStory in partnership with CIDC Nirman\. \- Collaborated with the production head to produce high\-quality video content for CIDC Nirman's YouTube channel\. \- Performed video editing tasks, including cutting, splicing, color correction, and audio synchronization\. \- Added subtitles for accessibility and engagement\. \- Used complex editing techniques to create impactful videos aligning with CIDC Nirman's brand\. \- Managed multiple video projects under tight deadlines, maintaining high quality\. \- Gained proficiency in video editing software and tools like Clipchamp, Adobe Podcast, VEED, and format conversion\. \- Contributed to the successful launch and content strategy of CIDC Nirman's YouTube channel, improving viewer engagement and retention\. \- Received a certificate for successful completion of the internship\.

Senior Core Team Member at ACE \- The Sports Society, Lady Irwin College, Aug 2023 \- Jun 2024 · 11 mos, Lady Irwin College, Mandi House, Delhi · Hybrid, • As part of a team of around 30, I actively volunteered for various events, including \- Annual Sports Day \- Orientation, \- Intramurals \- International Yoga Day\. • I attended Self\-Defence workshops by Delhi Police • In 2024, I secured 1st place in both Yoga and Kho\-Kho at the college Intramurals\.

Core Team Member at ACE \- The Sports Society, Lady Irwin College, Oct 2022 \- Aug 2023 · 11 mos, Lady Irwin College, Mandi House, Delhi · Hybrid, • As part of a team of around 30, I actively volunteered for various events, including \- Annual Sports Day \- Orientation, \- Intramurals \- Fresher Talent Contest \- International Yoga Day\. • I attended Self\-Defence workshops by Delhi Police • Achieved 2nd place in Yoga and Relay Race at the 2023 college Intramurals\.

Class Representative at Lady Irwin College, Delhi University, Nov 2021 \- Jun 2024 · 2 yrs 8 mos, Mandi House, Delhi, India, 110001, Served as the Class Representative for three consecutive years, actively participating in various meetings to advocate for class welfare\. Responsibilities included: \- Representing the interests and concerns of classmates to the college administration\. \- Facilitating communication between students and faculty\. \- Organizing and coordinating class activities and events\. \- Attending regular meetings to discuss and address academic and administrative issues\. \- Collaborating with peers to ensure a positive and productive learning environment\. Successfully contributed to enhancing the overall academic experience for my classmates through effective leadership and proactive problem\-solving\.

Team Member at ACE \- The Sports Society, Lady Irwin College, Nov 2021 \- Oct 2022 · 1 yr, Lady Irwin College, Mandi House, Delhi · Hybrid, • As part of a team of around 50, I actively volunteered for various events, including \- \- Orientation, \- Fresher Talent Contest \- Intramurals \- International Yoga Day\. • I attended Self\-Defence workshops by Delhi Police

## Education

Bachelor of Science, Resource Management and Design Application, Lady Irwin College, University of Delhi

Diploma, Information Technology, Lal Bahadur Shastri Training Institute, New Delhi

[View the original profile](https://tal.club/meet/aditi-54)

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