Headline

CRM Specialist | Expert in Omnichannel Campaigns & Client Relationship Growth | Project Management

About

I bring a 2+ years of hands-on IT as well CRM experience. With a background in Engineering and Marketing Management, I don't just create campaigns ,I engineer them for performance. Currently based in France and seeking opportunities in CRM, Marketing Analysis, or Technical Project Management. My Core Expertise - CRM & Automation, Data-Driven Decision Making. Tech Stack: Salesforce, Dynamics 365, SQL, Python, Tableau, JIRA. Languages: English (Fluent), French (A2 - Actively learning).

Location

France

AI stack

anthropic apis

gemini

notebooklm

notion

ollama

ChatGPT

Work experience

CRM and MarkTech Manager at Beaute Celeste, Jan 2026 - Jun 2026 · 6 mos

Corporate challenge at L'Oréal, Oct 2024 - Mar 2025 · 6 mos, Lille, Hauts-de-France, France

External Consultant at Lacoste, Oct 2024 - Dec 2024 · 3 mos, Lille, Hauts-de-France, France

External Consultant at Carrefour, Oct 2024 - Dec 2024 · 3 mos, Lille, Hauts-de-France, France

Customer Relationship Manager at VNS Creative Agency, Apr 2024 - Sep 2024 · 6 mos, India, -Managed CRM campaigns and communication for international beauty and luxury brands. -Achieved a 25% increase in client engagement and converted 50% of pilot projects into large-scale collaborations. -Developed a Tableau dashboard for tracking CTR and conversion rates, enhancing real-time visibility into customer engagement.

Education

Msc in Marketing Management, Management General, EDHEC Business School

Bachelor of Engineering - BE, Engineering, SIES Graduate School Of Technology