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Addagarla Bhargavi

Engineer at Tata Consultancy Services

Hyderabad

2+ years of work experience

Tata Consultancy Services
- NowPresent

Tata Consultancy Services
Jun 20242 yrs 2 mosPresent

Bhubaneswar

Provided 24x7 application and infrastructure monitoring in an AI-driven production environment. Actively engaged in incident detection, response, and escalation following predefined SLAs. Collaborated with L3 and APAS teams to investigate and resolve service-impacting issues. Created and updated incident reports and logs to ensure full traceability and compliance. Performed initial triage and analysis for system anomalies and alerts. Conducted real-time health checks of business-critical applications to proactively identify potential failures. Managed and prioritized escalations based on severity and business impact, ensuring timely resolution. Performed basic threat analysis by correlating alerts and logs to detect potential security issues or unauthorized activities. Participated in root cause analysis (RCA) meetings and provided L2-level insights to support long-term issue resolution. Used monitoring tools (e.g., Splunk, AppDynamics, Dynatrace – adjust as per actual tools used) to track application performance and availability.

Education

Jawaharlal Nehru Technological University Kakinada (JNTUK)

Bachelor of Technology - BTech, Computer science and engineering

Jawaharlal Nehru Technological University Kakinada (JNTUK)

20194 yrs2023

SSC (10th)

LITTLE BUDS PRE-SCHOOL LIMITED

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Headline

Engineer at Tata Consultancy Services

Location

Hyderabad

Work experience

Engineer at Tata Consultancy Services

Assistant System Engineer at Tata Consultancy Services, Jun 2024 - Present · 2 yrs 2 mos, Bhubaneswar, Provided 24x7 application and infrastructure monitoring in an AI-driven production environment. Actively engaged in incident detection, response, and escalation following predefined SLAs. Collaborated with L3 and APAS teams to investigate and resolve service-impacting issues. Created and updated incident reports and logs to ensure full traceability and compliance. Performed initial triage and analysis for system anomalies and alerts. Conducted real-time health checks of business-critical applications to proactively identify potential failures. Managed and prioritized escalations based on severity and business impact, ensuring timely resolution. Performed basic threat analysis by correlating alerts and logs to detect potential security issues or unauthorized activities. Participated in root cause analysis (RCA) meetings and provided L2-level insights to support long-term issue resolution. Used monitoring tools (e.g., Splunk, AppDynamics, Dynatrace – adjust as per actual tools used) to track application performance and availability.

Education

Bachelor of Technology - BTech, Computer science and engineering, Jawaharlal Nehru Technological University Kakinada (JNTUK)

SSC (10th), LITTLE BUDS PRE-SCHOOL LIMITED

Addagarla Bhargavi - Engineer in Hyderabad | Tal