Headline

Learner | Operations & Administrative | Travel | Velora&Co.| Ex-Hyatt

About

A driven and adaptable professional with a strong interest in business operations, coordination, and client engagement. I enjoy working in structured environments where clear communication, ownership, and efficiency are valued. Hospitality management graduate with experience in luxury hotel operations and startup management. Previously worked at Grand Hyatt Gurgaon in sales coordination and later founded a celebration services startup managing operations, vendor relations and digital marketing independently. Looking for opportunities in HR Operations, Administration or Operations Coordination. Available immediately.”

Location

India

Work experience

Founder & Marketing manager at Velora & Co., Mar 2026 - Jun 2026 · 4 mos, Lucknow, MSME Registered Celebration Services Startup . Founded and operated a celebration platform offering decoration services in Lucknow. . Built and managed vendor network of 50+ professionals including decorators, caterers, photographers and event planners. . Handled complete vendor onboarding process including documentation and verification. . Managed client acquisition through Meta advertising — generated 50+ qualified leads. . Developed and maintained CRM in Google Sheets for lead tracking and follow-up. . Coordinated end-to-end service delivery between clients and vendors. . Handled all business operations independently including finance tracking and vendor payments .

Sales Coordinator at Hyatt, Jan 2026 - Mar 2026 · 3 mos, Gurugram, •Coordinating daily administrative and operational activities to ensure smooth departmental functioning •Managing client communication through calls, emails, and virtual meetings to understand requirements and convert inquiries into confirmed bookings •Conducting hotel show-arounds and presentations for prospective clients and corporate guests •Supporting sales efforts by negotiating proposals, following up on leads, and assisting in closing deals •Preparing reports, maintaining databases, and tracking revenue-related data •Collaborating with cross-functional teams (sales, front office, events) to deliver seamless guest experiences •Assisting leadership with scheduling, vendor coordination, and task follow-ups

Campus recruitment team at Babu Banarasi Das (BBD) University, Oct 2024 - Oct 2025 · 1 yr 1 mo, Headed the front office team during the Accor group management trainee campus drive. Looked after all front office operations during the campus drive. Member of front office operations of School of Hotel Management for the (Oberoi’s OCLD and OCER) campus placement drives . * Presentation on behalf of University and Department . * Maintain a standard during interviews. * Coordination with Panels and department for smooth running of interviews.

Student at Babu Banarasi Das (BBD) University, Sep 2024 - Oct 2024 · 2 mos, Bachelor’s of Hotel Management and Catering technology .

Internship Trainee at Asia Resorts Limited, Jan 2024 - May 2024 · 5 mos, Himachal Pradesh, India, Industrial training with the Timber Trail Resort, Himachal Pradesh. Where I cross-trained in all four core departments, which gave me exposure as well as talent and culture. Front Office • Registration of guests and assigning rooms • Maintain an inventory of reservations, vacancies, and room assignments • Answer inquiries regarding hotel services, provide assistance, and respond to guests' complaints Food & Beverage • Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages • Answer questions regarding the hotel services, explain menu items and specials and offer personal attentive treatment. • Co-coordinating with team workers to plan events, parties, etc. Housekeeping • Responsible for maintaining the hygiene and appearance of the hotel • Servicing and maintaining the guest rooms and replenishing stock as and when needed. • Providing service items to guest rooms upon requests from the guests Food Production • Preparation of simple food items like vegetable preparation, salads, cold starters, etc. • Work according to established health and safety guidelines. Kept the kitchen area clean and hygienic. • Keep a check on stock and order for replenishments as and when necessary.

Education

Bachelor of Hotel Management and Catering technology, Babu Banarasi Das (BBD) University

XIIth, Business/Commerce, General, Jagat Taran Golden Jubilee School - India