---
title: "Achal Kumar Mall - Senior Product Manager in Bengaluru | Tal"
description: "Meet Achal Kumar Mall, Product at Salesforce based in Bengaluru. AI stack includes claude code, elevenlabs, and gemini."
image: "https://tal.club/meet/achal-kumar-mall/share-image"
---

# Achal Kumar Mall on Tal

## Headline

Product at Salesforce

## About

I am skilled at engaging with diverse stakeholders to build products based on the voice of the customer\. Previously, I drove product growth and customer engagement by collaborating with Engineering, Marketing, Design and Sales\. I was responsible for product strategy, user acquisition and customer identity for web \(50M MAU\) and App \(5M MAU\)\. I am passionate about creating impactful products that solve real\-world problems and am committed to continuously learn and grow in this field\.

## Location

Bengaluru

## AI stack

claude code

elevenlabs

gemini

## Work experience

Senior Product Manager at Salesforce, Aug 2024 \- Present · 2 yrs 1 mo, Bengaluru, Karnataka, India

Director of Product Management at Krutrim, Aug 2023 \- Jul 2024 · 1 yr, \- Worked on B2B product strategy, GTM, pricing, sales, and UI/UX at Ola Krutrim\. \- Contributed to key launches like Contact Center AI, AI Studio, and Ola Maps\. \- Supported development of AI Cloud services including GPUaaS and AI Pods\. \- Supported early enterprise sales efforts and was part of the team that brought in Ola Krutrim’s first B2B customers\.

Director of Product Management at BYJU'S, Aug 2021 \- Jul 2023 · 2 yrs, \- Established & socialised product strategy and roadmap for \(1\) Learning platform \(serves to all 300K\+ paid users across all Byju’s\); \(2\) Web and free app platform \(8\.4M leads per year\) \- Coordinated cross functional teams to deliver new features in app and web ecosystem; Achieved 6\.5% increase in leads \- Oversaw the implementation of customer segmentation models, enhancing personalization and driving a 25% improvement in D7 retention and 11% increase in user activation \- Analyzed user data across platforms \(web, mobile etc\.\) to optimize the UX, leading to 8% increase in user engagement

Vice President of Product Management at Belong\.co, Aug 2015 \- Jul 2021 · 6 yrs, Bengaluru, Karnataka, India, \- Acquisition : owned candidate platform, acquired 15M\+ candidate profiles that fuel the hiring product \- Customer research : Worked closely with leadership to support sales process for deal sizes $100k to $500k \- Data platform : created solutions to aggregate candidate and company data and support downstream ML and search systems\.

Product Manager at Samhita, Dec 2011 \- Aug 2015 · 3 yrs 9 mos, Mumbai, Maharashtra, India, \- Responsible for setting up Product, Design, Mobile development, PMO, and QA functions \- Created CSR marketplace for non profits \- capturing 3000\+ orgs in first 12 months \- Developed mobile applications and trained last\-mile workers to implement digital health projects in India

## Education

B\.E\. \(Hons\.\) Electrical and Electronics and M\.Sc\. \(Hons\.\) Chemistry, Dual degree, Birla Institute of Technology and Science, Pilani

[View the original profile](https://tal.club/meet/achal-kumar-mall)

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