Headline

Growth @ Clickpost | Logistics Tech | Moving into Product: User Research, PRDs, GTM, SQL

About

For almost three years I've been the person who hears the customer's problem first. At Clickpost, a logistics technology platform, I work on the Growth team with brands like Puma, Adidas, Birkenstock, Pepperfry and DaMENSCH. I also work with the courier partners who move their shipments. My job is selling, but it's really discovery. I learn why a brand's delivery experience breaks, where NDRs and RTOs cost them money, and which part of a product actually changes their week. I pitch tools like Apex Control Tower (real-time visibility and exception management) and Performance Based Allocation (AI-driven carrier routing). Doing that, I've learned to explain a product by the problem it solves, not its feature list. That work has given me the core of the product role: User research: conversations with merchants, ops teams and carrier partners, focused on workarounds, pain points and what would make them switch. GTM and launches: taking new products to existing clients, shaping how we position them and feeding objections back to the team. Cross-functional work: working across sales, ops, carrier partnerships and [product/tech] to get from "the client wants this" to "here's what we can ship." Data: using shipment metrics such as delivery performance, RTO and NDR rates to build a business case instead of making a claim. Before Clickpost, I was an SDR at LeadSquared and worked at Tumodo. That's where I learned that a fast "no" from a customer is more useful than a polite "maybe." I'm now moving into product management, where I can own the full loop: discover the problem, define it in a PRD, prototype it, ship it with Engineering and Design, and measure whether it worked. Open to APM / Product Analyst / Associate PM roles in logistics, mobility, quick commerce and marketplaces.

Location

Bengaluru

AI stack

anthropic apis

claude

cursor

lovable

openai

perplexity

Work experience

Growth Manager at ClickPost, Apr 2026 - Present · 7 mos, Bengaluru, Karnataka, India

Growth at Tumodo, Mar 2025 - Apr 2026 · 1 yr 2 mos, Bengaluru, Karnataka, India

Senior SDR at LeadSquared, Apr 2023 - Dec 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India

Education

B.tech, Electrical Engineering, UNITED COLLEGE OF ENGINEERING AND RESEARCH, GREATER NOIDA