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Abin Joshy

Onboarding and payroll Senior Executive at Virtual Employee Pvt. Limited

Sulthanbathery

6+ years of work experience

Virtual Employee Pvt. Ltd.
Sep 20223 yrs 11 mosPresent

Noida

Virtual Employee Pvt. Ltd.
Sep 20223 yrs 11 mosPresent

Managed daily Canadian payroll allocations, ensuring accurate processing, validation, and timely distribution of payroll-related transactions in accordance with client requirements and internal procedures. Performed payroll and financial reconciliations by investigating discrepancies, validating records, and ensuring data accuracy across multiple systems. Generated and reviewed client invoices by validating payroll data, allocation records, and billing information to support accurate and timely invoicing. Executed manual payroll allocations and adjustments for exception cases while maintaining detailed documentation and audit trails. Conducted KYC onboarding reviews by verifying government-issued identification, employment records, work authorization documents, and supporting documentation to ensure regulatory compliance. Performed identity verification and due diligence checks by reviewing authenticity, completeness, and consistency of employee records in line with compliance requirements. Investigated inconsistencies in payroll, employee, and workforce records through detailed analysis, escalating exceptions and potential risk indicators where required. Collaborated with payroll, HR, recruitment, finance, and operations teams to resolve discrepancies, strengthen internal controls, and improve onboarding and payroll processes. Prepared operational and compliance-related reports, reconciliation summaries, and management updates to support audits and decision-making activities.
Virtual Employee Pvt. Ltd.
Sep 20223 yrs 11 mosPresent

Conducted KYC onboarding reviews by verifying government-issued identification, employment records, work authorization documents, and supporting documents to ensure accuracy and regulatory compliance. Performed identity verification and due diligence checks by reviewing authenticity, data consistency, and completeness of multiple records in line with AML/KYC requirements. Investigated inconsistencies in employee, payroll, and workforce records through detailed analysis and verification — flagging risk indicators and escalating where required. Prepared compliance reports, audit summaries, and management updates highlighting findings, discrepancies, and AML/KYC-related observations. Collaborated with HR, payroll, recruitment, and operations teams to resolve document issues, strengthen internal controls, and improve KYC onboarding processes. Assisted in periodic internal audit reviews of employee records to ensure information accuracy, completeness, and compliance with documentation standards.
BT
- NowPresent

Apr 2022

British Telecom
Nov 20209 mosJul 2021

Investigated broadband and landline service issues through detailed case reviews and troubleshooting. Analyzed customer-reported problems and collaborated with engineers to ensure timely resolution. Maintained accurate case records and tracked progress against service standards. Escalated complex cases and communicated findings to relevant stakeholders. Ensured documentation accuracy and compliance with operational procedures.
Wipro
Jan 20191 yr 10 mosOct 2020

Reviewed healthcare claims and supporting documents for accuracy, completeness, and regulatory adherence. Investigated claim rejections and coordinated with insurance providers to resolve discrepancies. Maintained detailed records of customer interactions, claim status updates, and resolutions. Ensured adherence to process guidelines and quality standards while handling sensitive customer information. Conducted document reviews and data validation tasks to support accurate claim processing.

Education

St. Xavier's College (Autonomous), Kolkata

Bachelor of Arts - BA, English Honours

St. Xavier's College (Autonomous), Kolkata

20153 yrs2018
St. Xavier's College, Kolkata

Bachelor of Arts, ENGLISH LANGUAGE AND LITERATURE/LETTERS

St. Xavier's College, Kolkata

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Abin Joshy on Tal

Headline

Onboarding and payroll Senior Executive at Virtual Employee Pvt. Limited

About

Detail-oriented Operations and Compliance Professional with six years of experience in workforce operations, customer support, healthcare claims processing, documentation review, and compliance activities. Skilled in conducting verification checks, reviewing records for accuracy, investigating discrepancies, maintaining documentation for audits, and supporting risk management processes. Strong analytical and problem-solving skills, along with experience in handling sensitive information in fast-paced environments.

Location

Sulthanbathery

Work experience

Onboarding and Payroll Specialist at Virtual Employee Pvt. Ltd., Sep 2022 - Present · 3 yrs 11 mos, Noida

Payroll Analyst at Virtual Employee Pvt. Ltd., Sep 2022 - Present · 3 yrs 11 mos, Managed daily Canadian payroll allocations, ensuring accurate processing, validation, and timely distribution of payroll-related transactions in accordance with client requirements and internal procedures. Performed payroll and financial reconciliations by investigating discrepancies, validating records, and ensuring data accuracy across multiple systems. Generated and reviewed client invoices by validating payroll data, allocation records, and billing information to support accurate and timely invoicing. Executed manual payroll allocations and adjustments for exception cases while maintaining detailed documentation and audit trails. Conducted KYC onboarding reviews by verifying government-issued identification, employment records, work authorization documents, and supporting documentation to ensure regulatory compliance. Performed identity verification and due diligence checks by reviewing authenticity, completeness, and consistency of employee records in line with compliance requirements. Investigated inconsistencies in payroll, employee, and workforce records through detailed analysis, escalating exceptions and potential risk indicators where required. Collaborated with payroll, HR, recruitment, finance, and operations teams to resolve discrepancies, strengthen internal controls, and improve onboarding and payroll processes. Prepared operational and compliance-related reports, reconciliation summaries, and management updates to support audits and decision-making activities.

Compliance Analyst at Virtual Employee Pvt. Ltd., Sep 2022 - Present · 3 yrs 11 mos, Conducted KYC onboarding reviews by verifying government-issued identification, employment records, work authorization documents, and supporting documents to ensure accuracy and regulatory compliance. Performed identity verification and due diligence checks by reviewing authenticity, data consistency, and completeness of multiple records in line with AML/KYC requirements. Investigated inconsistencies in employee, payroll, and workforce records through detailed analysis and verification — flagging risk indicators and escalating where required. Prepared compliance reports, audit summaries, and management updates highlighting findings, discrepancies, and AML/KYC-related observations. Collaborated with HR, payroll, recruitment, and operations teams to resolve document issues, strengthen internal controls, and improve KYC onboarding processes. Assisted in periodic internal audit reviews of employee records to ensure information accuracy, completeness, and compliance with documentation standards.

Senior Associate at BT, Apr 2022

Repair Specialist at British Telecom, Nov 2020 - Jul 2021 · 9 mos, Investigated broadband and landline service issues through detailed case reviews and troubleshooting. Analyzed customer-reported problems and collaborated with engineers to ensure timely resolution. Maintained accurate case records and tracked progress against service standards. Escalated complex cases and communicated findings to relevant stakeholders. Ensured documentation accuracy and compliance with operational procedures.

Claims Consultant at Wipro, Jan 2019 - Oct 2020 · 1 yr 10 mos, Reviewed healthcare claims and supporting documents for accuracy, completeness, and regulatory adherence. Investigated claim rejections and coordinated with insurance providers to resolve discrepancies. Maintained detailed records of customer interactions, claim status updates, and resolutions. Ensured adherence to process guidelines and quality standards while handling sensitive customer information. Conducted document reviews and data validation tasks to support accurate claim processing.

Education

Bachelor of Arts - BA, English Honours, St. Xavier's College (Autonomous), Kolkata

Bachelor of Arts, ENGLISH LANGUAGE AND LITERATURE/LETTERS, St. Xavier's College, Kolkata