---
title: "abigail bhakre - Manager Learning and Development in Ulhasnagar | Tal"
description: "Meet abigail bhakre, 24/7.ai based in Ulhasnagar. AI stack includes claude code, openai, and Canva Magic Studio."
image: "https://tal.club/meet/abigail-francis-bhakre/share-image"
---

# abigail bhakre on Tal

## Headline

24/7\.ai

## Location

Ulhasnagar

## AI stack

claude code

openai

Canva Magic Studio

## Work experience

Manager Learning and Development at \[24\]7\.ai, Nov 2021 \- Present · 5 yrs, Bengaluru, Karnataka, India

training manager learning and development at \[24\]7\.ai, Nov 2021 \- Nov 2021 · 1 mo, Bengaluru, Karnataka, India

instructor senior analyst at Accenture, Aug 2018 \- Nov 2021 · 3 yrs 4 mos, Bengaluru, Karnataka, India, Handle multiple vendor trainers to upskill the trainers, manage their performance\. Created framework for trainer performance management, trainer efficiency report, trainer utilisation report, training tracker\. Run projects that standardized the training team process across all vendors\. Implemented WBTs to ensure interactive training sessions and self paced learning for participants\. Been a part testing and launching new products\.

Senior Instructor at Reliance Jio Infocom Limited, Jun 2016 \- Aug 2018 · 2 yrs 3 mos, Mumbai, Maharashtra, India, Conducted new joiner training, refresher training, new product training, BQ management\. Created templates and scripts for email and chat customer support team\. Handled the escalation queues for high priority customers\. Handled end to end transition for Jio money app which included testing the app\.

Instructor at Housing\.com, Jan 2014 \- Jun 2016 · 2 yrs 6 mos, Mumbai, Maharashtra, India, Conducted new joiner training, refresher training, new product training\. Created the LG and PG, created scripts and templates for email and chat customer support team\.

universal trainer at Convergys, Apr 2010 \- Dec 2014 · 4 yrs 9 mos, conducted new joiner training, refresher training, BQ management, communication coaching\. Led the calibration calls with quantity team\.

## Education

Bachelor of Commerce \(B\.Com\.\), Advertising, Mumbai University Mumbai

[View the original profile](https://tal.club/meet/abigail-francis-bhakre)

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