Headline

Jewellery Retail Professional | 4 Yrs in Store Operations & Sales | Inventory Management | Excel Systems | Open to Opportunities

About

When a jewellery store runs smoothly — orders arrive on time, customers leave happy, and targets get crushed — there’s always a team behind the scenes making it happen. I was one of them for the last 4 years. At P.C. Chandra Jewellers, I grew from Sales Executive to Accounts & Operations Executive — a journey that gave me a 360° view of what makes a retail store truly work. I’ve closed high-value jewellery sales, built customer relationships that bring people back season after season, and designed an Excel-based Order Tracker that drove 90% on-time delivery and eliminated order delays completely. During Dhanteras — the highest-pressure sales period in the jewellery calendar — I managed 3.2 kg of customer pre-orders in 2024, delivering every single one on time by tracking each order. Our team achieved 39 kg+ in annual gold sales, and I was part of every step that made that possible. I solve the problems most stores struggle with silently: missed orders, inventory mismatches, poor tracking, and festive season chaos. I bring structure, accountability, and a customer-first mindset to every role I step into. Currently open to Store Operations, Floor Manager, or Accounts Executive roles in the jewellery or premium retail sector. 📌 Store Operations · Inventory Management · Retail Sales · Customer Retention · Excel Reporting · Merchandising · Jewellery Retail

Location

Sambalpur

Work experience

Accounts Executive – Store Operations & Inventory Management at P. C. Chandra Jewellers, May 2023 - Dec 2024 · 1 yr 8 mos, • Designed and implemented an Excel-based Order Tracker that ensured 90% on-time delivery and eliminated order delays at store level • Managed Dhanteras customer pre-orders: 2.9 kg (2023) and 3.2 kg (2024) — all delivered within committed timelines • Sent daily sales reports to Head Office and maintained accurate financial documentation • Managed store cash allocation, miscellaneous expenses, and consumable inventory (packaging, carry bags, jewellery boxes) • Monitored staff and security attendance records • Coordinated with backend teams for smooth store operations and profit control

Sales Executive – Jewellery Retail at P. C. Chandra Jewellers, Dec 2020 - Apr 2023 · 2 yrs 5 mos, • Handled end-to-end retail sales including customer engagement, product presentation, policy explanation, and closing high-value jewellery transactions • Contributed to annual team gold sales targets: 39 kg (2021) and 36 kg (2022) • Exceeded Dhanteras targets: 16.2 kg achieved vs. 16 kg target (2021) and 14.1 kg vs. 14 kg target (2022) • Built a loyal customer base through festive campaign calls, follow-ups, and relationship-based selling • Assisted in store merchandising and display management to enhance the buying experience • Conducted daily stock counts and jewellery reconciliation ensuring zero mismatch • Supported ATL & BTL promotional activities during peak seasons

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Gurunanak institute of technology