--- title: "Abhishek Tomar - Program Manager in Bangalore Urban | Tal" description: "Meet Abhishek Tomar, Structured, first-principles thinker with around 5 years of experience across B2C businesses and consumer services. based in Bangalore Urban. AI stack includes aistudio, claude, and codex." image: "https://tal.club/meet/abhishek-tomar-1/share-image" --- # Abhishek Tomar on Tal ## Headline Structured, first\-principles thinker with around 5 years of experience across B2C businesses and consumer services\. ## About With extensive experience in project and operations management, I focus on delivering results that improve efficiency, quality, and revenue\. Currently, I work as a Project Manager at Iraj Evolution Design Company, managing 15 projects across three countries, achieving zero escalations and a 10% increase in referral orders\. I bring expertise in program management, operations optimization, and data\-driven decision\-making\. My experience spans managing budgets, improving delivery timelines, and driving revenue, while ensuring quality and compliance across manufacturing and educational program operations\. My Key Highlights: 🔹Delivered multiple initiatives 15% under budget and 20% ahead of schedule, contributing to ₹64 crore in revenue\. 🔹Led CRM and operations transformations, reducing drop\-offs by 27%, processing time by 41%, and boosting SLA compliance to 96\.6%\. 🔹Increased lead\-to\-admit conversions by 25% by integrating financial assistance at key stages in student admission processes\. 🔹Managed end\-to\-end operations for IIMK, LIBA BA, and IIITB Data Science programs, optimizing costs by 10% and reducing SME onboarding time by 25%\. 🔹Experienced in managing teams of 80\+ professionals, ensuring delivery of complex projects with precision and accountability\. I am Skilled in: SQL Dashboards \| Data Analytics \| Process Improvement \| Project Planning \| Operational Efficiency I am open to connecting with professionals and organizations interested in project management, program operations, and data\-driven process improvement\. Connect with me to talk about project management, operational efficiency, and performance\-driven solutions\. ## Location Bangalore Urban ## AI stack aistudio claude codex cursor metaai claudecode ## Work experience Program Manager at Ambitio, Jan 2026 \- Present · 9 mos, Bengaluru, Karnataka, India, 1\. Built a student health tool that scored 2,000\+ active students into risk bands, cutting missed at\-risk cases by 40% and refund\-stage drop\-offs by 18%\. 1\. Designed the case ownership and closure flow across counselling and delivery teams, raising on\-time resolution from 71% to 94%\. 1\. Analyzed 230 escalations across 181 students to find repeat issues, driving fixes that reduced repeat escalations by 30%\. 1\. Ran weekly reviews on feedback, response time, and escalations for 15\+ counsellors, lifting average confidence scores from 7\.5 to 8\.6\. 1\. Redesigned the support ticket view and automated WhatsApp reminders, improving response times by 25%\. Project Manager at Iraj Evolution Design Company, Jul 2024 \- Jul 2025 · 1 yr 1 mo, Udaipur, Rajasthan, India, \- Delivered 15 projects with no escalations, contributing to a 10% increase in customer referral orders \- Completed key initiatives 15% under budget and 20% ahead of schedule, efficiently managing resources and timelines \- Maintained high standards in manufacturing processes, ensuring safety, compliance, and product quality \- Improved delivery efficiency by 25% through the design and implementation of training programs \- Contributed to generating revenue of ₹64 crore by managing projects that align with business goals and customer needs Operations Manager at Leap Finance, Apr 2022 \- Feb 2024 · 1 yr 11 mos, Bengaluru, Karnataka, India, \- Reduced application drop\-off rates by 27% through a comprehensive CRM setup and process redesign \- Improved application response time by 23\.5% and cut processing time by 41% through operational enhancements \- Increased admission acceptance rates by 20% by integrating financial aid checkpoints within the application process \- Boosted lead\-to\-admit conversion by 25% by optimizing financial assistance integration and student lead processing \- Developed structured data flow logic and SQL\-based dashboards to support informed decision\-making and track performance metrics Skills: Process Design & Optimization, CRM Implementation & Management, Data Analysis & SQL Dashboarding, Lead Conversion Strategies, Financial Assistance Integration, Operational Efficiency Improvement, Performance Monitoring & Reporting Content Delivery Associate at upGrad, Oct 2020 \- Apr 2022 · 1 yr 7 mos, Mumbai, Maharashtra, India, Led end\-to\-end operations for data science programs at IIMK, LIBA BA, and IIITB, ensuring seamless content delivery and live sessions\. I drove cost optimization by analyzing quarterly budgets and implementing initiatives that reduced program costs by 10%\. I streamlined SME onboarding, reducing time\-to\-hire by 25%, and managed a team of over 80 experts across multiple programs\. I collaborated with tech teams to automate key processes, enhanced efficiency through data\-driven operational experiments, and ensured timely payments through meticulous financial management and vendor coordination\. Content Associate at upGrad, Oct 2020 \- Mar 2022 · 1 yr 6 mos, 1\. Ran live sessions and webinars for audiences of 500\+ across IIMK and IIITB programs\. 1\. Managed a network of 80\+ industry experts and streamlined onboarding, cutting time\-to\-hire by 25%\. 1\. Reviewed quarterly program budgets and cut operational costs by 10% without affecting the learner experience\. Academic Counselor at Vedantu, Mar 2020 \- Jun 2020 · 4 mos, Kanpur Nagar, Uttar Pradesh, India ## Education Bachelor of Engineering \- BE, Civil Engineering, SRM Institute of Science and Technology \(SRMIST\) Bachelor of Technology \- BTech, Civil Engineering, SRM IST Chennai [View the original profile](https://tal.club/meet/abhishek-tomar-1) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Person", "@id": "https://tal.club/meet/abhishek-tomar-1#person", "name": "Abhishek Tomar", "url": "https://tal.club/meet/abhishek-tomar-1", "image": "https://tal.club/meet/abhishek-tomar-1/profile-photo.jpg", "description": "Meet Abhishek Tomar, Structured, first-principles thinker with around 5 years of experience across B2C businesses and consumer services. based in Bangalore Urban. 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