Headline

Software Engineer || 5 Star at Codechef || Expert at Codeforces || Guardian at Leetcode || 3 times ICPC Regionalist || React.js || Javascript

About

Software Developer with experience building scalable frontend and backend solutions across fintech and insurance domains. I specialize in designing high-performance user interfaces, automation workflows, and configuration-driven systems using ReactJS, Vue.js, JavaScript, Python, and C++. At Zeta, I automated key Support Center flows for Payzapp, reducing ticket handling time from 15 minutes to 2 minutes, improving FTR, and saving agent cost through intelligent ticket categorization and dynamic Freshdesk integrations. I also built a fully configurable WebView-based merchant-offers platform powered by tenant-level JSON and centralized configs. Previously at Ethos, I developed gamification-driven engagement features for insurance agents and improved test reliability through Cypress-based automation. My MathWorks internship strengthened my foundations in C++, performance-oriented programming, and large-scale product engineering. Strong fundamentals in Data Structures, Algorithms, OOP, OS, DBMS, and System Design, with deep competitive programming experience: Expert on Codeforces, 5★ on CodeChef, 1600+ problems solved, and ICPC Amritapuri regionalist. Tech Stack: ReactJS, JavaScript, Vue.js, Python, C++, C, SQL, TypeScript, HTML/CSS, Service Workers, Jenkins, Cypress, MATLAB, Git, Jira. Looking for roles where I can build performant user-facing systems, automation workflows, and scalable product features.

Location

Bengaluru

AI stack

antigravity

codex

cursor

Work experience

Frontend Developer (SDE 1) at Zeta, Nov 2024 - Feb 2026 · 1 yr 4 mos, Bengaluru, Karnataka, India, 1. Built automation for Payzapp’s Support Center by auto-categorizing tickets, updating Freshdesk fields, and messaging users reducing AHT from 15 mins to 2 mins. 2. Improved First Time Resolution (FTR) rate and cut down CS Agent cost through intelligent ticket handling, dividing each ticket in different Business Unit 3. Developed a config based dynamic WebView-based interface for merchant offers, enhancing visibility and user engagement. 4. Made each offer fully configurable using tenant-level JSON and centralized config files. 5. Tech Stack: ReactJS, Vue.js, Python, JavaScript, Service-Workers, JSON, Jenkins

Software Engineer at Ethos, Jul 2024 - Nov 2024 · 5 mos, Bengaluru, Karnataka, India

Coding Instructor at Placewit, Feb 2024 - Aug 2024 · 7 mos, India

EDG Summer Intern at MathWorks, May 2023 - Jun 2023 · 2 mos, Hyderabad, Telangana, India

Contest Head at RECursion - NIT Durgapur Programming Community, Aug 2022 - May 2024 · 1 yr 10 mos

Education

Bachelor of Technology - BTech, Computer Science, National Institute of Technology Durgapur

Public links

github: https://github.com/AbhishekSingh0205