Headline

Product Manager l Marketplace PM | Ex-IBMer|Entrepreneur-Founder@GlobalMadad

About

Product Manager | Cloud & AI | Startup Founder | Growth Award Winner I’m a product manager with over 5 years of experience in building scalable, user-centric tech products that deliver tangible business value. I specialize in core product roles that sit at the intersection of customer insight, technical feasibility, and business strategy. At IBM, I led the end-to-end delivery of cloud and SAP automation features, reducing deployment time by 70% and improving test reliability by 100%, earning the IBM Growth Award. I’ve also launched an AI-driven tool that optimized operations across cross-functional teams. As a founder at GlobalMadad, I helped 250+ underprivileged students upskill and secure employment through digital education. I raised $200K in support via Xartup Fellowship and managed product, design, and go-to-market strategy with a lean team. I thrive in fast-paced, collaborative environments where I can apply discovery-to-delivery best practices, AARRR/HEART frameworks, and North Star metrics to iterate quickly and solve real user problems. With a blend of entrepreneurial drive, customer empathy, and technical fluency, my mission is to harness technology to improve operations, elevate user experience, and scale impact. Let’s connect if you’re building purpose-driven products that prioritize user needs, scale impact, and drive measurable outcomes.

Location

Bangalore Urban

AI stack

deepseek

gemini

openai

perplexity

ChatGPT

Microsoft Copilot

Work experience

Product Manager at HCLSoftware, Jan 2026 - Present · 8 mos, Bengaluru, • Leading the discovery-purchase journey, uncovering key drop-offs and driving initiatives projected to increase conversion by 20%. • Leading AI-led funnel transformation at HCL Software Marketplace automating workflows and boosting CSAT by 50%. • Leading the Buy More initiative, enabling frictionless subscription expansion with a projected 30% increase in average order value. • Building the Marketplace analytics foundation by instrumenting every user interaction and form field, enabling end-to-end funnel visibility and data-driven product decisions.

Product Manager at IBM, Nov 2024 - Jan 2026 · 1 yr 3 mos, Bengaluru, • Optimized cloud product pricing strategies, projecting a 20% increase in annual revenue. • Led initiatives to improve data center and cloud infrastructure profitability by 10% through cost- efficiency and resource optimization.

Product Management Intern | GGI YLP at Global Governance Initiative, Jan 2023 - Jul 2023 · 7 mos, Bengaluru, Karnataka, India, • Winner (2/500) in a business case study competition, Proposed solutions for 50% green finance growth. • Mentored by ex-McKinsey & BCG consultants, gaining experience in lean principles and business strategy.

Founder at GlobalMadad, Jan 2022 - Jan 2023 · 1 yr 1 mo, Patna, Bihar, India, • Post-COVID, I identified a growing challenge in my state where many young job aspirants were unable to afford coaching or rent due to their parents losing employment. To address this, I mentored them in digital and computer skills, enabling them to secure part-time work and support themselves. I successfully helped over 250 individuals find meaningful employment through partnerships with various companies. • Secured $200K in startup credits through the prestigious Xartup Fellowship Program, fueling early- stage growth and product development. • Built and led a cross-functional team of 10 members with diverse expertise in coding, digital marketing, graphic design, and more, fostering a collaborative startup culture.

Associate Product Manager at IBM, Dec 2020 - Oct 2024 · 3 yrs 11 mos, Bangalore Urban, Karnataka, India, • Awarded IBM’s Growth Award (1/1000) for leading end-to-end SAP ERP Go-Live automation, cutting deployment time by 70% and ensured 100% testing accuracy, driving major business expansion.

Education

B.Tech, Electronics and communication engineering, Cochin University of Science and Technology

Product Management, Product Management - Cohort 15, HelloPM