Abhishek PR
Head of Quality Engineering | Driving high-performing QA orgs, AI-driven test automation & quality intelligence across Fintech, E-commerce & AI platforms | Ex–Engineering Leader @ CRED | Ex–Swiggy | Ex–Flipkart
Bengaluru
10+ years of work experience
Oct 202511 mosPresent
Bengaluru, Karnataka, India
Owning All Quality
Dec 20186 yrs 11 mosOct 2025
Bengaluru, Karnataka, India
Responsibilities & Impact:
Scaled QA org from 5 to 25+ engineers, driving a high-performance quality culture across Web, Mobile, and Backend domains.
Built unified web automation frameworks using AI-driven tools (Browser Use, Pydantic Agents, Playwright, LLMs) reducing regression cycle time by 90%.
Built Appium and Maestro automation frameworks integrated with LambdaTest, Jenkins, and Slack, with parts of the framework and workflows generated and optimized through LLM-based automation.
Defined Quality Intelligence metrics — release stability index, test ROI, and automation health — enabling data-backed release decisions for leadership and product stakeholders.
Partnered with engineering and product leads to establish a “shift-left” quality culture — enabling zero functional issues during UAT and achieving 90% release predictability across Payments and Core systems. Drove early automation, impact-based regression, and proactive validation practices, resulting in 98% release stability and consistently on-time feature rollouts.
Led DevEx initiatives: Mock service framework, canary analysis, and automation observability dashboards integrated with Datadog, Coralogix, Jira, and SonarQube — empowering proactive quality visibility.
Rolled out a “Quality Charter” initiative standardizing test strategy, code reviews, and framework utilities across pods, reducing onboarding time by 50% and driving consistent delivery practices.
Contributed to AOP planning and OKRs, translating business goals into measurable QA initiatives that ensured 98% release success rate for payments and core platforms.
Jan 20181 yrDec 2018
Bengaluru, Karnataka, India
Responsibilities & Impact:
Established QA and automation processes from scratch for AI-based credit underwriting platforms.
Built test infrastructure integrating Hadoop, Hive, and Spark to validate ML model scoring accuracy at scale.
Implemented CI/CD pipelines using Jenkins and Git, enabling continuous validation of ML models across environments.
Collaborated with product and data science teams to ensure quality gates were part of every model deployment.
May 20161 yr 9 mosJan 2018
Bengaluru, Karnataka, India
Led a 15+ member QA team responsible for CMS, Fulfillment, and Vendor Management platforms.
Built automation coverage for critical services improving release throughput by 40% and regression efficiency by 95+%.
Designed quality dashboards for leadership visibility — tracking defect density, release readiness, and cycle time.
Partnered with backend, mobile, and product teams to establish cross-functional QA pods, improving sprint predictability.
Spearheaded QA for large-scale launches like Swiggy POP, ensuring seamless user experience and zero critical defects in production.
Dec 20155 mosApr 2016
Bengaluru, Karnataka, India
Responsibilities & Impact:
Managed QA delivery for multiple e-commerce and edtech clients, ensuring 100% on-time releases.
Developed reusable automation suites improving test cycle speed by 30%.
Collaborated with cross-functional teams to align QA strategy with project delivery goals.
Introduced baseline quality metrics (defect leakage, automation run time) to monitor product health.
Abhishek’s AI Stack
Education
Bachelor of Engineering (B.E.), Computer Science & Engineering
Adichunchanagiri Institute of Technology, CHIKKAMAGALUR
20074 yrs2011
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