Abhishek Mule
Insurance Operations Specialist | P&C Claims Expert | Immediate Joiner
Pune Division
2+ years of work experience
Jul 202511 mosPresent
Pune City
EXL Services (Client: Liberty Mutual)
Working on Property & Casualty (P&C) insurance claims processing, handling end-to-end claim lifecycle.
Performed claims validation, data verification, and policy checks, ensuring high accuracy and compliance.
Processed claims efficiently while maintaining defined SLAs and quality standards.
Reviewed claim documents, identified discrepancies, and ensured proper resolution.
Maintained accurate records and updated claim information in internal systems.
Collaborated with internal teams to streamline workflows and improve turnaround time.
Developed strong understanding of insurance policies, coverage, and claims adjudication.
Consistently delivered high-quality output while handling international insurance claims processes.
May 20242 yrs 1 moPresent
Pune District
Tata Consultancy Services (Project: Marsh McLennan)
Worked on the Marsh McLennan project, handling core insurance policy operations.
Managed policy endorsement processing, ensuring accurate updates and compliance with client requirements.
Handled policy renewals and quotation processing, delivering timely and error-free outputs.
Performed binder creation and verification, ensuring complete and accurate policy documentation.
Conducted detailed policy verification and validation, maintaining high data accuracy and adherence to guidelines.
Supported end-to-end policy processing lifecycle, improving turnaround time and operational efficiency.
Collaborated with internal teams to resolve discrepancies and maintain quality standards.
Education
Bachelor of Commerce - BCom, Accounting and Business/Management
Swami vivekananda university
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