Headline

SAP SD Global Certification | SAP SD Consultant| SAP S/4HANA | SAP Self Learning | Order-to-Cash (O2C) | Sales Order Management | Pricing | Billing | SAP Fiori | Team Leadership | Customer Service | Operations | MS Excel

About

I am a results-driven professional with over 2.5 years of experience in team leadership, customer service, business development, and operations. I have successfully managed teams, mentored employees, handled client relationships, and consistently worked towards achieving business goals. To transition into the ERP domain, I completed SAP SD training and have hands-on knowledge of SAP S/4HANA SD, including Order-to-Cash (O2C), Sales Order Management, Customer & Material Master Data, Pricing, Delivery, Billing, Output Determination, Credit Management, and integration with MM and FI. I am also proficient in SAP Fiori and MS Excel. I enjoy solving business problems, learning new technologies, and working collaboratively in fast-paced environments. I am currently seeking opportunities as an SAP SD Consultant, SAP Support Associate, SAP End User, Operations Executive, or Team Leader, where I can apply my business experience along with my SAP knowledge to add value and continue growing professionally. Core Skills: SAP S/4HANA SD | Order-to-Cash (O2C) | Sales Order Management | Pricing | Billing | SAP Fiori | Team Leadership | Customer Service | Operations | MS Excel

Location

Greater Kolkata Area

AI stack

claude

gemini

meta

openai

ChatGPT

ChatGPT Images

Work experience

SAP SD Self Learning at Self-Employed, Jan 2026 - Present · 9 mos, India, Completed hands-on SAP S/4HANA SD training with practical knowledge of Order-to-Cash (O2C) processes, Sales Order Management, Customer & Material Master Data, Inquiry, Quotation, Sales Order Creation, Delivery, Billing, Pricing, and SAP Fiori applications. Familiar with basic SAP SD configuration concepts, business process mapping, and integration with MM and FI. Strong analytical, problem-solving, and communication skills with a keen interest in starting a career as an SAP SD Consultant or SAP Support Associate.

TeamLeader at Bhanzu, Feb 2022 - Dec 2022 · 11 mos, Hyderabad, Telangana, India, Led and managed a team of 10+ pre-sales executives, ensuring daily performance tracking and continuous improvement. • Conducted product demonstrations, discovery calls, and solution presentations to potential clients. • Designed and implemented structured sales strategies that improved lead-to-conversion ratios. • Trained new team members on communication, objection handling, and closing techniques. • Collaborated with sales and marketing teams to optimize customer acquisition funnels.

Presales Team Lead at Bhanzu (Exploring Infinities), Feb 2022 - Dec 2022 · 11 mos, Led and managed a team of 10+ pre-sales executives, ensuring daily performance tracking and continuous improvement. Conducted product demonstrations, discovery calls, and solution presentations to potential clients. Designed and implemented structured sales strategies that improved lead-to-conversion ratios. Trained new team members on communication, objection handling, and closing techniques. Collaborated with sales and marketing teams to optimize customer acquisition funnels.

Business Development Executive at Think and Learn Pvt. Ltd. (BYJU'S), Nov 2018 - Feb 2019 · 4 mos, Engaged with prospective clients through meetings and presentations to drive product adoption. Delivered personalized counselling sessions to parents and students, improving trust and conversion rates. Consistently achieved and exceeded assigned sales targets. Built strong client relationships, leading to repeat business and referrals.

PR Executive at MediaValueWorks, May 2017 - Jan 2018 · 9 mos, Gurgaon, India

Education

Bachelor's degree, Business/Commerce, General, The Bhawanipore Education Society College

Business/Commerce, General, ACME ACADEMY