Headline

CTO | AI/ML & Cloud Architecture | Healthcare, Fintech, EdTech | Ex-Amazon, Paytm

About

I am a technology leader with 16+ years of experience in healthcare, fintech, e-commerce, and ed-tech. Currently, as CTO at Valeo Health, I drive technology strategy, build AI-driven solutions, and deliver cloud-native platforms that improve patient experience and ensure compliance. Our work was recognised with the AI-Driven GCC Excellence Award. Previously at Amazon and Paytm, I worked on high-scale payment systems, zero-downtime migrations, and secure distributed systems used globally. At Adda247, I scaled engineering teams, cut platform costs by 28%, and launched AI-powered features adopted by millions of learners. Key strengths: AI/ML strategy, cloud architecture (AWS, BigQuery, RDS), compliance (ISO 27001, HIPAA, GDPR), scalable system design, and building high-performing teams. I thrive on solving complex, real-world problems at scale and creating technology that drives both business growth and user impact.

Location

Bengaluru

Work experience

Chief Technology Officer at Valeo Health ME, Oct 2024 - Present · 1 yr 11 mos, Bengaluru, Karnataka, India, As the Chief Technology Officer at Valeo Health, I spearhead the transformation of healthcare delivery by leveraging technologies like AI/ML and cloud architecture. Working closely with cross-functional teams, we implement innovative solutions aligned with business objectives, ultimately improving outcomes and operational efficiency.

Director Of Technology at Adda247, Jul 2022 - Oct 2024 · 2 yrs 4 mos, Bengaluru, Karnataka, India, - Led infrastructure optimisation initiatives that significantly reduced platform costs and boosted performance across the stack. - Migrated core systems to self-managed open-source solutions for search and deployment, enhancing operational control and eliminating vendor lock-in. - Built and scaled five high-performing engineering teams, driving innovation and achieving the highest employee satisfaction scores in the organisation. - Delivered AI/ML-powered features such as automated content summarisation and doubt resolution, directly improving learning outcomes and user engagement. - Established centralised services for authentication, notifications, and content management, accelerating cross-team development and standardising service delivery. - Collaborated closely with product and business teams to align the technology roadmap with growth goals, feature adoption, and revenue objectives.

Software Development Engineer at Amazon, Apr 2017 - Jul 2022 · 5 yrs 4 mos, Bengaluru, Karnataka, India, - Designed and delivered scalable payment features to support diverse customer use cases, ensuring high availability and low latency at a global scale. - Led the end-to-end migration from Oracle to DynamoDB across distributed systems, achieving zero downtime and seamless customer experience. - Engineered core database components to handle high-frequency update operations, reducing operational costs and improving system responsiveness. - Implemented automated infrastructure scaling to handle peak traffic spikes during major sales and events, maintaining system stability. - Served as a security certifier, reviewing architecture and code for vulnerabilities and enabling other teams to build secure applications at Amazon scale.

Senior Software Engineer at Amazon, Apr 2017 - Jul 2022 · 5 yrs 4 mos, Designed and delivered global-scale payment systems, ensuring high availability, low latency, and strong consistency across millions of daily transactions.

Lead Engineer at Moglix, Sep 2015 - Mar 2017 · 1 yr 7 mos, Noida, Uttar Pradesh, India, - Ownership of order management system (OMS) for handling the entire order journey post-placement of orders - Responsible for Automation of various workflows to reduce manual effort and avoid human errors. - Build internal tools like OMS from scratch, which helped the warehouse, customer care, and logistics teams track and optimize their daily tasks. - Worked closely with business and operation teams for product development, ensuring easy adoption and timely delivery of the entire functionality of the product. - Hired and built a team of 10+ engineers for Backend and Frontend. - Responsible for seller pay-outs and audits. - Built notification system for third parties like sellers, logistic partners and customers

Technical Lead at Moglix, Sep 2015 - Mar 2017 · 1 yr 7 mos, Led the end-to-end design and development of the Order Management System (OMS) from scratch, streamlining post-order workflows across warehouses, customer support, and logistics.

Tech Lead at Paytm, Jul 2011 - Sep 2015 · 4 yrs 3 mos, Noida, Uttar Pradesh, India, - Owned and enhanced the return order journey and mobile backend APIs, significantly boosting operational efficiency and customer satisfaction. - Spearheaded the development of systems for Net Promoter Score (NPS) tracking and seller ratings and integrated one-click actions on Gmail and Google Plus to improve user engagement and feedback collection. - Collaborated closely with marketing and business teams to execute impactful marketing initiatives, aligning tech delivery with growth goals. - Led the migration from a PHP-based tech stack to Node.js, modernising the platform and improving scalability and performance. - Developed recharge systems compatible with multiple channels, including SMS, IVR, and email, enabling frictionless, cross-platform transactions. - Automated core technical operations using IVR-based solutions, reducing manual intervention and improving support efficiency. - Designed and implemented a closed-loop wallet system, empowering customer support and operations teams to handle financial workflows more effectively.

Technical Lead at Paytm, Jul 2011 - Sep 2015 · 4 yrs 3 mos, Joined Paytm as one of the first three engineers, contributing to zero-to-one platform build-out during the company’s early growth phase.

Education

Master of Technology, Geomatics Engineering, Indian Institute of Technology, Roorkee

Bachelor of Technology, Computer Science and Engineering, Coer University