Headline

Product Owner | Enterprise SaaS & Platform Products | Product Lifecycle Management | Identity & Access Management | CSPO

About

I’m a Product Owner with 11+ years of experience across Quality Engineering, Business Analysis, and Product Ownership, delivering enterprise SaaS and platform products in Identity, Tax Tech, Healthcare, and Insurance domains. Over the years, I’ve grown from validating software quality to owning product delivery and helping shape solutions that solve real business problems. That journey has given me a strong understanding of both the technical and business sides of product development, allowing me to bridge the gap between stakeholders and engineering teams effectively. Currently, I work on a centralized Identity Platform focused on authentication, authorization, RBAC, MFA, passwordless login, and user lifecycle management. I enjoy taking complex problems, breaking them down into actionable outcomes, and working with cross-functional teams to deliver scalable, user-centric solutions. Previously, at KPMG, I led the delivery of multiple TaxTech products from concept to release, driving workflow automation, process improvements, and product enhancements that improved efficiency, predictability, and user experience. My experience spans product discovery, backlog prioritization, user story definition, release planning, stakeholder management, and Agile delivery. What excites me most is building products in environments where there is ownership, collaboration, and the opportunity to create meaningful impact. I enjoy working closely with customers, business teams, designers, and engineers to turn ideas into products that deliver value and solve real-world challenges.

Location

Bengaluru

AI stack

claude

ChatGPT

Work experience

Product Owner at Momentive Software, Oct 2025 - Present · 10 mo, Remote, Working on a centralized Identity Platform focused on authentication, authorization, RBAC, MFA, passwordless login, and user lifecycle management across multiple enterprise products. Key Contributions: • Defined and delivered identity and access management capabilities to improve platform security and access governance. • Delivered MFA, passwordless login, invite workflows, and access provisioning features to enhance user onboarding and authentication experiences. • Collaborated with engineering and stakeholders to translate business requirements into scalable platform solutions. • Managed backlog prioritization, user story definition, and release planning to support predictable product delivery. • Contributed to platform improvements including navigation, marketplace experience, and role-based access visibility. • Supported the standardization of authorization models and permission management across products.

Assistant Manager at KPMG, Oct 2022 - Sep 2025 · 3 yrs, Bengaluru, Led the delivery of enterprise TaxTech products, working closely with business stakeholders, engineering teams, and leadership to build scalable compliance solutions. Key Contributions: • Managed the product lifecycle for 3 TaxTech products, from requirement definition through release and adoption. • Improved workflow automation efficiency by 30% through GenAI-enabled process improvements and workflow optimization initiatives. • Achieved 95% sprint goal attainment through effective backlog prioritization and Agile delivery practices. • Streamlined Agile ceremonies, PI Planning, sprint reviews, and retrospectives, improving team efficiency by 20%. • Defined user stories, acceptance criteria, and business requirements, reducing rework and accelerating delivery timelines by 20%. • Applied Voice of Customer (VoC) feedback and A/B testing insights to support feature prioritization and user experience improvements. • Partnered with stakeholders to align product priorities with business and customer needs.

Consultant at KPMG, Oct 2020 - Oct 2022 · 2 yrs 1 mo, Bangalore Urban, Supported product delivery and business transformation initiatives for enterprise tax and account management platforms. Key Contributions: • Led requirement gathering, user journey mapping, and process analysis in collaboration with stakeholders and Scrum teams. • Defined user stories, acceptance criteria, and solution workflows to support Agile product delivery. • Created product documentation, process flows, and functional specifications using Jira, Confluence, and Visio. • Reduced project turnaround time by 30% through process standardization, clear documentation, and stakeholder alignment. • Contributed to platform scalability and usability improvements, resulting in increased user adoption and engagement. • Collaborated with engineering and UX teams to ensure solutions aligned with business objectives and user needs.

Associate Consultant at KPMG, Jan 2019 - Sep 2020 · 1 yr 9 mos, Bangalore

Senior Technology Analyst at Infosys, Dec 2014 - Nov 2018 · 4 yrs, Bengaluru, Acted in a hybrid Quality Engineering and Business Analysis role, supporting the delivery of healthcare insurance products across Enrollment, Billing, Claims, and Exceptions workflows. Key Contributions: • Collaborated with business stakeholders and cross-functional teams to gather, validate, and analyze requirements for product enhancements and process improvements. • Supported sprint planning, release readiness, and user acceptance activities within Agile delivery teams. • Analyzed workflows, business processes, and data to identify improvement opportunities and support product and feature decisions. • Partnered with engineering and QA teams to improve product quality, usability, and delivery outcomes. • Developed and maintained Selenium-based automation frameworks, reducing test execution time by 70% and improving delivery efficiency. • Utilized SQL and data analysis techniques to validate business scenarios, support testing, and improve decision-making. • Contributed to the modernization of healthcare insurance modules including Enrollment, Billing, Claims, and Exceptions.

Education

Executive PG Program, Data Science, Data Engineering, International Institute of Information Technology Bangalore

Bachelor's degree, Computer Science, Biju Patnaik University of Technology, Odisha