Abhishek Gupta profile photo 2 on Tal
Abhishek Gupta profile photo 1 on Tal
Abhishek Gupta profile photo 2 on Tal
Abhishek Gupta profile photo 1 on Tal

Abhishek Gupta

Storyteller | Engineer by profession, entrepreneur by heart

Bengaluru

12+ years of work experience

Sense
Oct 20241 yr 11 mosPresent

• Championed the "Delivery First" initiative — built custom Jira triage automation and Slack SLA visibility tooling, improving Engineering Ticket on-time resolution from 43% to 98% and restoring roadmap predictability. • Architected the Broadcast Drip engine using the Strategy Pattern, enabling infinite campaign-type extensibility with zero regression risk and no accumulation of tech debt. • Spearheaded full-stack extension of the MFA framework to support TOTP (Authenticator Apps), achieving near-100% adoption and closing a critical security gap exposed by live attacks. • Collaborated cross-functionally to respond to a large-scale spam attack, implementing rapid defense mechanisms to mitigate risks. • Led a hackathon team focused on LLMs, building an AI-powered recruiter assistant to automate and optimize hiring workflows. • Actively mentored junior engineers on the India team, fostering reliability-first thinking and enabling them to own complex delivery independently.
Whatfix
Jan 20204 yrs 10 mosOct 2024

Bengaluru, Karnataka, India

• Streamlined development processes by abstracting complex technical details, empowering teams to focus on feature implementation and boosting developer productivity significantly (e.g., data access layer abstractions). • Led the design and development of crucial applications and features for the platform team, ensuring adherence to quality standards and best practices. • Implemented rigorous quality control measures including periodic code reviews and design discussions to uphold the integrity and efficiency of team deliverables. • Mentored and advised team members in leveraging cutting-edge technologies and methodologies to achieve project objectives. • Modernized legacy codebases to align with contemporary standards, decomposing monolithic applications into microservices.
BankBazaar
Apr 20181 yr 10 mosJan 2020

Bengaluru Area, India

• Collaborated with cross-functional teams to integrate the WhatsApp channel into the existing campaign management infrastructure, enhancing campaign effectiveness and reach. • Spearheaded the introduction of GIFs into email campaigns, driving a ~12% increase in click-through rates. • Proactively addressed technical challenges to maintain optimal performance and reliability of campaign delivery systems under varying load conditions.
Feb 20171 yr 3 mosApr 2018

• Spearheaded the integration of diverse digital wallets (Payzapp, Mobikwik) into the payment ecosystem, expanding payment options for merchants and end-users. • Identified and resolved critical performance issues affecting wallet transactions, achieving a 32% improvement in transaction success rates.
Ezetap Mobile Solutions Pvt. Ltd
Feb 20171 yr 3 mosApr 2018

Bengaluru Area, India

Yodlee Infotech Pvt Ltd
Jul 20142 y 7 moFeb 2017

Bangalore

Medium
@abhishek10005

Abhishek’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
github copilot
github copilot
notebooklm
notebooklm
notion
notion

Education

Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

Bachelor of Technology (B.Tech.), Computer Science

Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

20104 yrs2014

Bachelor of Technology (B.Tech.), Computer Science and Engineering

St. Thomas

20054 yrs2009

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Headline

Storyteller | Engineer by profession, entrepreneur by heart

About

I am passionate about coming into contact of technologies which can help to simplify lives of billions of people. I get inspired by tech talks(esp. Google) and love to hear, watch and talk about them. It's fascinating for me to know how technologies(esp. emerging ones) can be combined efficiently and the significance they bring into our lives. I always think of ways how emerging technologies can be put to use for a better future.

Location

Bengaluru

AI stack

claude code

claude

gemini

github copilot

notebooklm

notion

Work experience

Senior Technical Lead at Sense, Oct 2024 - Present · 1 yr 11 mos, • Championed the "Delivery First" initiative — built custom Jira triage automation and Slack SLA visibility tooling, improving Engineering Ticket on-time resolution from 43% to 98% and restoring roadmap predictability. • Architected the Broadcast Drip engine using the Strategy Pattern, enabling infinite campaign-type extensibility with zero regression risk and no accumulation of tech debt. • Spearheaded full-stack extension of the MFA framework to support TOTP (Authenticator Apps), achieving near-100% adoption and closing a critical security gap exposed by live attacks. • Collaborated cross-functionally to respond to a large-scale spam attack, implementing rapid defense mechanisms to mitigate risks. • Led a hackathon team focused on LLMs, building an AI-powered recruiter assistant to automate and optimize hiring workflows. • Actively mentored junior engineers on the India team, fostering reliability-first thinking and enabling them to own complex delivery independently.

Software Engineer at Whatfix, Jan 2020 - Oct 2024 · 4 yrs 10 mos, Bengaluru, Karnataka, India, • Streamlined development processes by abstracting complex technical details, empowering teams to focus on feature implementation and boosting developer productivity significantly (e.g., data access layer abstractions). • Led the design and development of crucial applications and features for the platform team, ensuring adherence to quality standards and best practices. • Implemented rigorous quality control measures including periodic code reviews and design discussions to uphold the integrity and efficiency of team deliverables. • Mentored and advised team members in leveraging cutting-edge technologies and methodologies to achieve project objectives. • Modernized legacy codebases to align with contemporary standards, decomposing monolithic applications into microservices.

Software Engineer at BankBazaar, Apr 2018 - Jan 2020 · 1 yr 10 mos, Bengaluru Area, India, • Collaborated with cross-functional teams to integrate the WhatsApp channel into the existing campaign management infrastructure, enhancing campaign effectiveness and reach. • Spearheaded the introduction of GIFs into email campaigns, driving a ~12% increase in click-through rates. • Proactively addressed technical challenges to maintain optimal performance and reliability of campaign delivery systems under varying load conditions.

Software Engineer at Ezetap Mobile Solutions, Feb 2017 - Apr 2018 · 1 yr 3 mos, • Spearheaded the integration of diverse digital wallets (Payzapp, Mobikwik) into the payment ecosystem, expanding payment options for merchants and end-users. • Identified and resolved critical performance issues affecting wallet transactions, achieving a 32% improvement in transaction success rates.

Software Development Engineer at Ezetap Mobile Solutions Pvt. Ltd, Feb 2017 - Apr 2018 · 1 yr 3 mos, Bengaluru Area, India

Software Engineer at Yodlee Infotech Pvt Ltd, Jul 2014 - Feb 2017 · 2 y 7 mo, Bangalore

Education

Bachelor of Technology (B.Tech.), Computer Science, Indian Institute of Information Technology, Design and Manufacturing, Jabalpur

Bachelor of Technology (B.Tech.), Computer Science and Engineering, St. Thomas

Public links

medium: https://medium.com/@abhishek10005