Headline

Product Manager | Solution Architect | Salesforce Consumer Goods Cloud | SAP ERP | 40+ Countries | Salesforce TPM & Retail Execution · XTEL · Aforza | Integration Architecture | CPG Digital | Mondelez | Ex-Unilever

About

I'm a technical delivery and deployment leader with 13+ years running large-scale enterprise platform programmes for global CPG organisations — coordinating deployments across cross-functional technical teams, vendors and multi-country landscapes. What makes my background unusual is the span from functional design through integration architecture to hands-on technical delivery. I've deployed complex, SAP-integrated platforms, and I've worked across the full sales ecosystem — Salesforce CG Cloud TPM and Retail Execution, XTEL, RGMI and Aforza across 40+ countries — which means I bridge business, IT and platform vendors rather than sitting on one side of that line. Across my career at Unilever and as an independent consultant at Mondelez, I've: 🌍 Led enterprise platform rollouts across 40+ countries, replacing fragmented legacy systems with a standardised, governed global platform 🔗 Architected a global integration platform (SAP ERP, BW, S/4 HANA, MuleSoft, Azure) deployed across 20+ markets with zero critical post-go-live failures ⚡ Cut delivery time by 75% through reusable, develop-once/deploy-together frameworks 💶 Delivered EUR 660K+ in annual cost savings through operational transformation and vendor optimisation On the technical side, I own deployment landscape planning, release and environment governance, integration standards, and CI/CD and version-control practices across the delivery lifecycle. On the delivery side, I run programmes end to end — scope, budget and roadmap through SIT/UAT, test governance and post-go-live stabilisation — and I chair steering committees and lead executive decision-making, communicating across business, IT and digital business services stakeholders. Certified in ITIL (Foundation & Service Operations), Salesforce TPM (Accenture), Aforza TPM, and Salesforce Associate. 📍 Bengaluru, India | 📧 abhishekgr897@gmail.com

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

notebooklm

openclaw

Work experience

Senior Delivery Manager – Technical Delivery & Deployment at Mondelēz International, Dec 2024 - Present · 1 yr 10 mos, Remote, Leading end-to-end delivery of TPM, Field Force, claims management and ERP-integrated platform programmes — single point of accountability for delivery execution across business, technology and vendor workstreams. 1. Own deployment planning across the landscape — scope, budget, timelines and delivery roadmap — ensuring alignment across dependent projects, platforms and ERP integration requirements 2. Manage the full delivery lifecycle: requirement gathering, design workshops, build, system integration testing, test governance and post-go-live support 3. Serve as SME for SAP ERP, TPM and middleware integration — lead technical design reviews, document functional and technical requirements, and guide architecture decisions 4. Manage SI and platform vendors through planning, preparation and execution, holding delivery to agreed quality gates 5. Predict and remove cross-project impediments during go-live and post-deployment stabilisation, resolving escalations across TPM, trade finance and ERP teams

Product Delivery Manager at Unilever, Jan 2024 - Dec 2024 · 1 yr, Bengaluru, Karnataka, India, Led platform evaluation, product roadmap ownership, and delivery governance for Salesforce TPM and Retail Execution across Traditional Trade markets (47+ markets)

Integration Architect Manager at Unilever, Jun 2022 - Dec 2023 · 1 yr 7 mos, Bengaluru, Karnataka, India, Architected and delivered a global integration platform for Salesforce CG Cloud and Customer Development applications (SAP ERP, BW, APO, S/4 Hana, Docusign, SharePoint, Pega, HighRadius, Azure DataLake, DocuSign, and other local tools), deployed across 20+ markets with zero critical post-go-live failures. Travelled to Dubai and Italy to conduct business meetings and implementation of projects.

Assistant Delivery Manager - Salesforce TPM and Retail Execution at Unilever, Apr 2019 - Jun 2022 · 3 yrs 3 mos, Bengaluru, Karnataka, India, Led Unilever's global sales transformation as part of the Go-To-Market team — replacing fragmented local sales tools with Salesforce Accenture Cloud TPM (ACTPM) and Retail Execution across 40+ countries. 1. Drove ACTPM rollout across ANZ, DACH, Indonesia, UK, Ireland, Nordics, and Arabia — managing end-to-end delivery from requirements workshops through go-live 2. Standardised sales processes and technology across Unilever markets; enhanced ACTPM to manage Customer Business Planning, trade terms, and long-term agreements Defined Salesforce development standards including Apex Design Patterns and LWC design for global TPM rollout; performed fit-gap analysis across SAP ERP integrations 3. Managed cross-functional teams of consultants and vendor partners across all market deliveries Designed a reusable European market template — reducing delivery time from 12 months to 3 months 4. Travelled to Australia and Indonesia to conduct business workshops and ensure seamless in-market implementation

Intern at Headrun Technologies Pvt Ltd, Jun 2013 - Jul 2013 · 2 mos, Bangalore

Education

Bachelor of Engineering (B.E.), Computer Engineering, PES University

PUC, Science, JAIN College