Product @ MakeMyTrip | IIM Calcutta | IIIT Jabalpur | Ex - Amazon, Oracle





Bangalore




Master of Business Administration - MBA
Indian Institute of Management, Calcutta

Bachelor of Technology (BTech), Mechanical Engineering
Indian Institute of Information Technology, Design and Manufacturing, Jabalpur
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Product Manager at MakeMyTrip, Jan 2025 - Present · 1 yr 8 mos
Product Manager at Pinnacle Teleservices Pvt Ltd, Dec 2022 - Jan 2025 · 2 yrs 2 mos, With over 2 years of experience in product management, I have overseen the entire product lifecycle from ideation to launch and continuous improvement, including 18 months at Pinnacle Teleservices building and launching 1SPOC, an omnichannel conversational automation product utilizing technologies like Gen AI, Retrieval augmented generation and Agentic Workflows. I possess a deep understanding of leveraging technology to enhance customer engagement and streamline processes. I excel in leading and collaborating with diverse teams to ensure alignment with business objectives and customer needs. Additionally, I have a proven track record of developing and executing growth strategies that significantly increase product adoption and market share.
Product Manager at JAVIS, May 2022 - Oct 2022 · 6 mos, Identified need for standardization in executing the Purchase Order processing flow. Authored 15+ product requirement documents & QA test cases for Purchase Order Processing. Streamlined Order to Cash & Robotic process automation processes for fully automated Modern Trade, E-commerce, General Trade order processing.
Program Manager Intern at Amazon Web Services (AWS), Apr 2021 - Jun 2021 · 3 mos, Identified core pain points in governance & policy implementation for states with cumulative GDP of $ 250+ Bn. Authored report on landscape view of players, incentives & roadblocks in cloud solutions to public issues. Focused efforts on enabling solutions in smart infrastructure & e-governence after assimilating cross-functional challenges.
Associate Consultant at ORACLE FINANCIAL SERVICES SOFTWARE LIMITED, Jul 2017 - Oct 2019 · 2 yrs 4 mos, Bangalore, Developed and delivered enhancements for a Fortune 500 bank, headquartered in USA. Coordinated end to end implementation of digital onboarding process for clients aligning with 5 cross functional stakeholders. Increased efficiency, improved TAT, reduced manhours by incorporating new operating standards.
Master of Business Administration - MBA, Indian Institute of Management, Calcutta
Bachelor of Technology (BTech), Mechanical Engineering, Indian Institute of Information Technology, Design and Manufacturing, Jabalpur