Headline

Data Analyst | Excel | SQL | Power BI | MBA | B.Com(Hons.)|

About

Insight-driven Data Analyst with over 6 years of experience transforming complex datasets into strategic business insights. Skilled in SQL, Power BI, Excel, and learning Python to upgrade current skillset, with a strong track record of Data Management & Analysis, MIS reporting, KPI monitoring, Data Mining and improving decision-making through data-backed insights. Adept at Connecting analytics with business goals to deliver measurable performance improvements and actionable intelligence.

Location

Delhi

Work experience

Data Specialist at Tradefox, Jan 2021 - Sep 2025 · 4 yrs 9 mos, Amsterdam, North Holland, Netherlands, – Extracted, validated, and analyzed large operational datasets (over 6.6 million rows) using SQL, Excel & Google Sheets, exploring new data sources and testing their effectiveness to support operational performance analysis, Sales & marketing campaigns, data enrichment and strategic business initiatives. – Build and deployed Power BI dashboards to improve KPI visibility and operational transparency, contributing to 69.31% increase in platform usage, while automating reporting workflows with advanced Excel formulas to reduce manual effort by 66%. – Executed comprehensive data enrichment, QC checks, and audit procedures, achieving 79.92% improvement in data accuracy (2023 vs 2021), maintaining data repositories, and ensuring a high-quality database of 1.03 lakh+ users and 1.66 lakh+ company profiles. – Partnered with cross-functional stakeholders to gather reporting requirements, perform ad-hoc analyses, Web Research, Data Mining, generating MIS reports, identify root causes of operational issues, inconsistencies, and deliver insights that supported sales, operations, leadership decisions, and preparation for business conferences and fundraising decks. – Collaborated with developers by preparing clean, validated datasets and QC-certified deliverables for smooth database ingestion, while using ClickUp, HubSpot, and Miro to track tasks, manage/create project timelines & workflow charts, and ensure consistent, high-quality reporting outputs.

Process Audit Executive (OYO Physical Verification Audit) at AKGVG & Associates, Mar 2019 - Jun 2020 · 1 yr 4 mos, New Delhi Area, India, • Conducted large-scale data audits for 500+ OYO properties, improving data accuracy and compliance tracking by 25%. • Created Excel-based audit process tracker with advanced formulas, conditional logic, and pivot tables to monitor auditor performance and process timelines. • Implemented data collection and consolidation framework via Google Drive for centralized access and real-time updates, streamlining project collaboration. • Coordinated with relevant authorities through emails and calls to resolve audit challenges and escalate issues as required. • Conducted training sessions for new hires on reporting standards and quality control procedures.

Account Executive (invoicing) at Teleone Consumers Product Pvt Ltd, Sep 2018 - Feb 2019 · 6 mos, Delhi, India, - Recording sales and sales return from data panel to BUSY software. - Billing and invoicing. - Making purchase order on excel and other routine Excel Work. - Passing sale, purchase and journal entries in TALLY ERP software - preparing E-way Bills.

Quality Analyst at Teleone Consumers Product Pvt Ltd, Sep 2017 - Sep 2018 · 1 yr 1 mo, Delhi, India, QUALITY ANALYST - BPO CALLING PROCESS - call monitoring/auditing on live and recording both. - Giving feedback to tele-callers (TC) on mistakes and appreciate on good work. - Ensuring that TCs are following the quality parameters properly. - Guide TCs to improve their convincing skills. - Taking quality sessions of new joiners to give overview of quality parameters. - Making observation reports on TCs and mailing mistakes to the concern depts. - control unethical and malpractices made by TCs and ensuring that correct information is being provided to the customers.

Customer Service Representative at Caretel Infotech Ltd, Jul 2014 - Dec 2014 · 6 mos, Delhi, India, WHIRLPOOL CUSTOMER CARE - Taking Feedback to know the customer's satisfaction level for services provided and thereby approve monetary claims of service providers on the company (CLAIM AUDIT TEAM - CAT OUTBOUND CALLING PROCESS) - Making calls to take feedback from customers regarding small claims of service provider and maintain excel sheet for the same (SERVICE BENCH - OUTBOUND)

Customer Service Representative at Caretel Infotech Ltd, Aug 2013 - Jan 2014 · 6 mos, Delhi, India, WHIRLPOOL CUSTOMER CARE - Handle customers queries, requests and complaints (INBOUND CALLING PROCESS) - Taking Feedback to know the customer's satisfaction level for services provided and thereby approve monetary claims of service providers on the company (CLAIM AUDIT TEAM - CAT OUTBOUND CALLING PROCESS)

Education

Master of Business Administration - MBA, (finance + information technology), Bharati Vidyapeeth

Bachelor of Commerce - BCom, Honors, Delhi University